Victory Cross Country Recall - Victory Forums - Victory Motorcycle Forum
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post #1 of 21 (permalink) Old 06-06-2011, 12:18 PM Thread Starter
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Victory Cross Country Recall

Victory Cross Country Recall. A recent recall announcement filed with the National Highway Traffic Safety Administration include reports of flawed motorcycle handlebar assemblies on certain Victory Cross Country motorcycles from the 2011 model year that could cause riders to suddenly lose control. Problem comes from improperly machined handlebar clamps or risers, and as a result the clamps could allow the bars to move or slip unexpectedly with such a sudden movement of the handlebars possibly leading to a crash. The recall affects 840 bikes built from Jan. 1 through April 11 of this year. Polaris says its dealers will replace defective riser and clamp assemblies free of charge. The recall is expected to begin this month. Owners may contact Victory at 888-704-5290.
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post #2 of 21 (permalink) Old 06-06-2011, 01:57 PM
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Thanks for the heads up.
I just called the # you posted and Polaris told me that my bike was manufactured on 3/14/11 and that my bikes vin # is not part of the recall even though it was manufactured inside the specified time frame. I'm getting ready to leave on a 1K trip so I hope the info. given me is correct.

2011' Cross Country BLACK
PCV with AT
Bassani 2/1 Road Rage pipe (black)
Lloydz AF, IAV & Timing gear set at +4*
Heated Grips, Heated Seat
Saddlebag bumpers
2012 XCT Windshield
Kicker spkrs. #51525
HMD XC bars 33"
HIDs(crossroads)
1985 HD FXRT 93" (Keeper)
1998 Buell S1W 1203 (sold)
1984 HD XLS 1000 (sold)
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post #3 of 21 (permalink) Old 06-06-2011, 03:12 PM
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Dang, that's a little scary...

Henry
2013 XC Sunset Red
21" Ness Evil 7 Wheels
Tri-Oval Exhaust + Llyodz Air Box + PC-V
Tubular Highway Bars + bag rails
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post #4 of 21 (permalink) Old 06-06-2011, 03:32 PM
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The Pucker Factor on this is high

2012 HD Road Glide Custom - Black denim
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post #5 of 21 (permalink) Old 06-06-2011, 03:48 PM
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Could someone please publish the VIN range on this board for us. That is what we do on the car forums and it helps keep the number of calls to Victory lower since it may only affect a few of these bikes.

I'd also like to know WHY someones bike that was within the time period was "not part of the recall"? Was it due to the defect only being applicable to bikes that came out of a specific run or plant? The Ness bikes has different handlebars but I don't even know what a "riser" is so I assume the recall could also impact these bikes, right?

Here's the NHTSA CAMPAIGN ID Number: 11V305000
http://www-odi.nhtsa.dot.gov/cars/pr...ls/results.cfm
There were no list of VIN affected on that site.

It's not just any victory.... It's MY Victory!

2011 Victory Ness Cross Country #120
Ness Thunderheaders
Ness Knurled Highway Pegs/KwelMetal Brackets
Ness Radius laydown license
Chrome CAM Tension Covers
Red Engine Bolts
Madstad System
DIY Garage Door Opener
Victory Chrome Saddle Bag Lid Rails
Küryakyn Upper Fork Shrouds
Küryakyn Lower Fork Covers
Power Commander V Tuner
Power Commander AT-300
Hertz HCX 165s Speakers
JL Audio HX280/4 Bridged 140w

Last edited by ndabunka; 06-06-2011 at 11:22 PM.
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post #6 of 21 (permalink) Old 06-06-2011, 08:33 PM Thread Starter
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Say if your scared why not give your bars a good health tug.
If it doesn't move or fall a part you should be good to go. Or swing by the dealer and have him give it a once over.
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post #7 of 21 (permalink) Old 06-06-2011, 10:33 PM
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Is it just the XC or is the XR affected too?

Please add your bike's year and model to your signature. Here's why.
------------------------------------------------------------------------------
Victory HID upgrade kits: VictoryHID.com Indian LED headlights: IronHorseLights.com

------------------------------------------------------------------------------
Riding: 2011 Cross Roads & 2015 Chieftain
------------------------------------------------------------------------------
---------------------------------------
Blest with victory and peace, may the heav'n rescued land
Praise the Power that hath made and preserved us a nation.
Then conquer we must, when our cause it is just,
And this be our motto: "In God is our trust."
And the star-spangled banner in triumph shall wave
O'er the land of the free and the home of the brave!
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post #8 of 21 (permalink) Old 06-07-2011, 04:23 PM
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Just spoke with Victory customer service at the number included above. The agent stated that although my bike was produced 1/7/11, it did not have a bulletin listed against it...at this time.

I did prod for more details on the recall such as a VIN range but was told that unless he could find a bike that had a bulletin listed, he had no additional information (like VIN ranges or production locations) that might have contributed to the recall.

So for me for now, it appears to be a non-issue. Hope it is the same for all of you as well but if someone does learn that their bike is affected, see if they will share those additional details that might help others who wander into this thread.

It's not just any victory.... It's MY Victory!

2011 Victory Ness Cross Country #120
Ness Thunderheaders
Ness Knurled Highway Pegs/KwelMetal Brackets
Ness Radius laydown license
Chrome CAM Tension Covers
Red Engine Bolts
Madstad System
DIY Garage Door Opener
Victory Chrome Saddle Bag Lid Rails
Küryakyn Upper Fork Shrouds
Küryakyn Lower Fork Covers
Power Commander V Tuner
Power Commander AT-300
Hertz HCX 165s Speakers
JL Audio HX280/4 Bridged 140w
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post #9 of 21 (permalink) Old 06-08-2011, 04:12 AM
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I called the number yesterday too and gave her my VIN. Same answer, no information showing this XC is included in any recall. I asked her what the build date for my XC was and she couldn't find it (I already knew).

She asked me to contact my dealer for more "up to date" information concerning this issue. Not at all impressed with this Polaris representative.

More to follow.....

Dave
USCG Retired

2014 Sonic Blue/Silver XCT
Lloydz VM1-DR Cams/ATS/Air Filter/.25 Turn/PCV/Vic BlkTip Tri-Ovals/Tuned by KMC Powersports: 111/112 CR's H/L HID Kit/Glenda LED's/Hyperlites/Stebel Air Horn/Vic Black Billet Floorboards-Primary&Cam Cover


2011 XC-Traded
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post #10 of 21 (permalink) Old 06-08-2011, 01:20 PM
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Everyone here may want to hold off a bit. According to another Victory forum, this is not yet "official" which is why they don't have anyone's VIN #'s associated with the bulletin. Basically, it appears that the "bulletin" has not yet been posted on Victory's internal database so calling them at this point won't get us anywhere (as we have seen).

It's not just any victory.... It's MY Victory!

2011 Victory Ness Cross Country #120
Ness Thunderheaders
Ness Knurled Highway Pegs/KwelMetal Brackets
Ness Radius laydown license
Chrome CAM Tension Covers
Red Engine Bolts
Madstad System
DIY Garage Door Opener
Victory Chrome Saddle Bag Lid Rails
Küryakyn Upper Fork Shrouds
Küryakyn Lower Fork Covers
Power Commander V Tuner
Power Commander AT-300
Hertz HCX 165s Speakers
JL Audio HX280/4 Bridged 140w
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