First let me say I have been a bike owner and rider for 30 years. I saved and purchased a brand new Victory bike with all the bells and whistles last year. I treated this thing like a baby . What do I get for all that Money.....almost six months, in two seperate Victory
dealership garages and no bike to ride. Been torn down and rebuilt now three times and when they start it up....same problem. Tech support won't answer calls from dealerships , customer service is a joke. ( you would be better off hitting yourself in the head with a hammer, same pain in the head...less time wasted.)

I have had my first and LAST Victory motorcycle. If this is how they treat their customers, I should have thrown the $20,000.oo
in the garbage, because that's what it is now, anyway!

Whats the problem that the techs can't find?

you cant make a post like this without details.........

I think I smell fish or it my something else that stinks but either way something don't seem right.:confused:

Are you the dude on the harley today that i smoked on my vegas??????

Without actual details of what the bike was or is doing........I too would suspect BS.

Tech service does not return calls. You wait on hold for them.

I think I smell fish or it my something else that stinks but either way something don't seem right.:confused:

I agree. This guy reminds me of the Victory bashing troll that got banned from YouTube

Not a Harley driver never was, and when it was working, which wasn't long, loved the Victory.......maintained it regularly, at the dealership, only polaris approved oil . They told me the problem was a bad lifter, replaced that...didn't help. absolute truth...it has been torn down now and rebuilt three times and it is still doing the same thing. The dealership where it is now is as frustrated as I am,
but the are at their wits end with this bike and so am I. I've had to cancel bike trips and going to rallies, and they still don't know when I'll ever get it back.

and if you want details it was bought at Easy Rider Cycle in Berkley Spring WV and only serviced there , till they gave up and then I put it on a trailer and took it to Tom Clark Motorsports in Belle Vernon PA, because I did some research with some friends that
ride Victory, and they are suppose to have a wonderful rep for service....but they fix do it either.

If you just purchased the bike and its been torn down 3 times I find it hard to believe that Victory did not give you another bike UNLESS you had the first work done by a non Victory dealership. Your bike is under warranty and 3 times to have your bike engine torn down would fall under the lemon law I'm sure!

I can't find an Easy Rider Victory dealership anywhere in WV.

There is more here than what you are telling or this is total BS.

I don't feel like calling another dealer, but I would be very interested in what the failure is that has been repaired along with a symptom or two

Not a Harley driver never was, and when it was working, which wasn't long, loved the Victory.......maintained it regularly, at the dealership, only polaris approved oil . They told me the problem was a bad lifter, replaced that...didn't help. absolute truth...it has been torn down now and rebuilt three times and it is still doing the same thing. The dealership where it is now is as frustrated as I am,
but the are at their wits end with this bike and so am I. I've had to cancel bike trips and going to rallies, and they still don't know when I'll ever get it back.

Hardley Rideable had a batch of bad hydraulic lifter in the early TC88`s ( 2000 an later Sportsters use the same lifter). It took Harley a LOOOOOOOOOOOOOOOONG to to release a revised lifter . Until then guys were running Jim`s lifters and some guys even found a BB Chevy lifter that would work in Harleys.
I`m sure Victory will find a solution.
Having been an automotive technician in a dealership I feel for the guys that have to deal with these problems, it can be a real headache until a solution is found.

Hardley Rideable had a batch of bad hydraulic lifter in the early TC88`s ( 2000 an later Sportsters use the same lifter). It took Harley a LOOOOOOOOOOOOOOOONG to to release a revised lifter . Until then guys were running Jim`s lifters and some guys even found a BB Chevy lifter that would work in Harleys.
I`m sure Victory will find a solution.
Having been an automotive technician in a dealership I feel for the guys that have to deal with these problems, it can be a real headache until a solution is found.

??????????? "guys" What problem? The only time I've heard of any problem even close to this is the springs when someone puts aggressive cams in.

Personally never heard of lifter failure especially on a new bike.

Never been touched by anyone other than the original dealer and
Tom Clark Motorsport outside Pittsburgh.

And the name of the dealership is Riderville Cycle in Berkley Springs
75 Goodtimes Drive ( my mistake sorry) But I am so frustrated with this I am hoping that bad PR will make some one at Victory take notice....nothing else I have done has worked so far.

Was the original dealer an authorized VICTORY dealership? There are a bunch of dealers I can go and buy a Victory but they are not an authorized dealership.

??????????? "guys" What problem? The only time I've heard of any problem even close to this is the springs when someone puts aggressive cams in.

Personally never heard of lifter failure especially on a new bike.

The lifters wouldn`t stay pumped up when the oil thinned out. The TC`s and 2000 and later Sportsers uses a smaller diameter lifter. Harley went through 2 or 3 revisions. I have Cam Dynamics in mine.

TC? The Victory TC had this problem? I never heard of that or saw a case of it.

TC? The Victory TC had this problem? I never heard of that or saw a case of it.

Go back and re-read my post.

TC? The Victory TC had this problem? I never heard of that or saw a case of it.

TC= Twin Cam He was citing an issue that the Mo Co had

TC? The Victory TC had this problem? I never heard of that or saw a case of it.

TC is what people call the HD Twin Cam (TC) 88" motor.... as opposed to the EVO motor....

AND....

The original poster (OP) still hasn't told us what exactly the symptoms are that his bike is having? Maybe if we knew something about the problem, we could offer up some constructive advice to pass on to the dealer... BUT because the OP is refraining from telling us what problems the bike is experiencing that are keeping it from being rideable, it makes the entire thread suspect.

The original problem was....I took it for a short ride..less than 30 miles..on a nice morning ...it started to knock...BADLY! Since it was a new bike, I didn't want to take a chance hurting the engine, so I called home had my buddy bring out the trailer and loaded it up and it has been in one authorized shop or another since then. What amazes me is that, you are accusing me of being a lair, when the real problem is Victory is not taking care of a customer. How about we put the blame where it belongs.

Go back and re-read my post.

Maybe check where you are. This is not an HD forum but a Victory forum. ALL the problems of HD aren't relevant here.

The original problem was....I took it for a short ride..less than 30 miles..on a nice morning ...it started to knock...BADLY! Since it was a new bike, I didn't want to take a chance hurting the engine, so I called home had my buddy bring out the trailer and loaded it up and it has been in one authorized shop or another since then. What amazes me is that, you are accusing me of being a lair, when the real problem is Victory is not taking care of a customer. How about we put the blame where it belongs.

No one accused you of being a liar... we were just wondering why you seemed reluctant to say what the actual problem is that caused you to take it to the dealer in the first place. Seems unusual for someone to come to an online forum, say that have a problem but refuse to say what the problem is.

Okay, so it's a knocking issue.... can you expound on that? Does it happen all the time? Is it pre-ignition, or a mechanical type banging? Does it only happen in certain gears and certain RPMs ?

What grade gas are you using?

What grade gas are you using?

Good question, especially if it's a pre-ignition knock. Also, I have heard of broken spark plugs causing issues. Are they re-using the same plugs? Inspecting them carefully?

The original problem was....I took it for a short ride..less than 30 miles..on a nice morning ...it started to knock...BADLY! Since it was a new bike, I didn't want to take a chance hurting the engine, so I called home had my buddy bring out the trailer and loaded it up and it has been in one authorized shop or another since then. What amazes me is that, you are accusing me of being a lair, when the real problem is Victory is not taking care of a customer. How about we put the blame where it belongs.

No one is calling you a liar in this thread, just that it is VERY SUSPECT...That you post numerous times saying how crappy everything Victory is and yet, just till recently (Post #6) did you even mention the failure or issue....

You HAVE TO TELL US what the failure is to allow us to HELP...which I assume (oh no) is why you started this thread...Initially your thread sounded VERY MUCH like a TROLL thread...Now if you could provide MORE information, someone here MIGHT be able to deduce the problem and provide you with a successful solution!!

Now start typing EXACTLY what, when, how, is it mechanical, is it road noise, at what speed, at what RPM, what type gas, what type OIL (J/K) any and all information HELPS US HELP YOU!! cheers

Maybe check where you are. This is not an HD forum but a Victory forum. ALL the problems of HD aren't relevant here.

I know wher I am and was making a point. I wrenched professionally from `85-`97 first cars then bikes now I work in manufacturing. All motor vehicles are built with outsourced parts. My point was this may noit be a Victory customer serrvice problem at all but rather a batch of bad parts from a supplier.

Jackson, you still have not told us what the bike was (not) doing.

What problem is it having, what do you feel, what does it sound like? No accelleration? No power? What?

Help us out here. There's a lot of knowledge among the members, but until we know what the problem is, it's hard to help.

My experience with Vic service has been wonderful. Have you tried calling the factory? They have an owner rep there. Call (888) 844-9819 (toll-free) and ask to talk with someone. I can't beleive that if you bring this to their attention, that something can't be worked out. I have found them to be very responsive to owner issues.

Good luck.

Larry I have to say that in my 4 years of ownership working at a Victory dealership and having my own Victory bike shop if you have had great experience with Victory Customer service then you are literally the ONLY person I've heard make that comment.

The biggest cons of Victory ownership is the lack of good corporate customer service and the lack of good knowledgeable Victory techs!