A little irritated with Victory - Page 2 - Victory Forums - Victory Motorcycle Forum
» Insurance
» Sponsors
» Our Partners
»ATV Reviews
»Motorcycle Games
Go Back   Victory Forums - Victory Motorcycle Forum > Victory Motorcycles > Victory General Discussion

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-08-2012, 01:18 PM   #11
CrossRoads
Administrator
 
CrossRoads's Avatar
 
Join Date: Sep 2010
Location: OC, CA
Posts: 5,524
Default

Quote:
Originally Posted by Jay View Post
... So what's you guys opinion? Mine is that Victory or the dealer owes me $1000 in accessories or $1000 refund on the accessories I already paid for.
I think you're learning a $1,000 lesson here. If it's not on the contract, it never happened. Doesn't matter what you're promised verbally, or what is implied, if it's not printed on the purchase contract, with black ink on white paper, it never happened. It's up to the dealer to give you the $1,000 off and since it wasn't part of the contract you have signed, you will never get the $1,000. Sorry to be the bearer of bad news - next time you purchase a bike/car/boat, always make sure everything promised is on the contract. If it's not, do not take delivery (which is what finalizes and seals the deal).

As mentioned before, this has nothing to do with Victory - this is just your local dealer pulling a fast one on you (with or without their knowledge).
__________________
Please add your bike's year and model to your signature. Here's why.
------------------------------------------------------------------------------
HID upgrade kits: VictoryHID.com
------------------------------------------------------------------------------

------------------------------------------------------------------------------
---------------------------------------
Blest with victory and peace, may the heav'n rescued land
Praise the Power that hath made and preserved us a nation.
Then conquer we must, when our cause it is just,
And this be our motto: "In God is our trust."
And the star-spangled banner in triumph shall wave
O'er the land of the free and the home of the brave!
CrossRoads is online now   Reply With Quote
Sponsored Links
Advertisement
 
Old 10-08-2012, 03:44 PM   #12
Jay
Member
 
Join Date: Aug 2012
Location: Chesterfield, VA
Posts: 44
Default

I know legally they probably don't owe me anything and I'll probably never see anything, the lesson learned is what kind company I'm dealing with. I really don't think it's the dealer that gave the wrong info. I believe the dealer when he tells me the info came from the Vic rep, and as far as I'm concerned the rep is Victory. I guess I should not have trusted what I was being told, that is why I got it in writing although I understand legally that doesn't mean much.

I got a great deal on a great bike, however I don't like being given the wrong information either accidentally or intentionally. I forwarded the email from the dealer to Victory, we'll see what they decide to do about it.

I guess if you consider this being greedy I was also greedy for taking the $2000 rebate and 5 year warranty?
Jay is offline   Reply With Quote
Old 10-08-2012, 06:58 PM   #13
TNXR
Senior Member
 
TNXR's Avatar
 
Join Date: Sep 2012
Location: East Tennessee
Posts: 1,013
Default

Did you get any money off the bike besides the $2000 rebate? A couple of the dealers I talked with before I got mine a couple of weeks ago were willing to knock another $1500 or so off on top of the Red Tag rebates.
__________________
2011 Cross Roads Sunset Red
OEM short windshield, passenger backrest, crash bars, saddle bag bars, heated grips, vinyl closeouts, tachometer, ambient temp. WD lay down licence plate.
TNXR is offline   Reply With Quote
Old 10-08-2012, 09:26 PM   #14
Azdave
Senior Member
 
Azdave's Avatar
 
Join Date: May 2012
Location: Scottsdale
Posts: 1,310
Default

Write a letter to Victory, send it Fed ex, follow up with a phone call. I bet they honor it
__________________
Blame it on me
2014 HD Street Glide
2013 Vision Sunset Red
2006 Jackpot sold
2006 Vrod Screaming Eagle (sold)
1972 Kawasaki 1000
Azdave is offline   Reply With Quote
Old 10-08-2012, 09:40 PM   #15
Jay
Member
 
Join Date: Aug 2012
Location: Chesterfield, VA
Posts: 44
Default

Quote:
Originally Posted by TNXR View Post
Did you get any money off the bike besides the $2000 rebate? A couple of the dealers I talked with before I got mine a couple of weeks ago were willing to knock another $1500 or so off on top of the Red Tag rebates.
Yes, I got about $1500 off on top of the rebate, then added a bunch of accessories. I would have added additional accessories with the coupon.
Jay is offline   Reply With Quote
Old 11-02-2012, 06:09 PM   #16
Jay
Member
 
Join Date: Aug 2012
Location: Chesterfield, VA
Posts: 44
Default Issue Resolved

Got and email from Polaris today, they are going to honor the coupon. They said I should hear from my dealer in the next few days and will have an accessory credit.

Glad they took care of this and the relationship is not starting off on the wrong foot.
Jay is offline   Reply With Quote
Old 11-02-2012, 06:56 PM   #17
8BallHammer
Senior Member
 
8BallHammer's Avatar
 
Join Date: Jul 2012
Location: Niles MI
Posts: 728
Garage
Default

I bought my bike, and after signing papers, they told me that they were having demo days a week later, and would post-date my paperwork so that I could get $500 in parts & accessories. My dealership came through for me.
__________________
2012 Hammer 8 Ball
Victory touring seat
custom coated Victory Swept Pipes
Big City Thunder Thunder Monsters
Controls 2" forward
Blacked out turn signals
De-badged

not sent from my iPhone

God helps those who help themselves....
Democrats, and my taxes help the rest.
8BallHammer is offline   Reply With Quote
Old 11-02-2012, 07:43 PM   #18
KingpinRider
Senior Member
 
KingpinRider's Avatar
 
Join Date: Mar 2012
Location: Chippewa Falls, WI
Posts: 379
Default

Quote:
Originally Posted by Jay View Post
Got and email from Polaris today, they are going to honor the coupon. They said I should hear from my dealer in the next few days and will have an accessory credit.

Glad they took care of this and the relationship is not starting off on the wrong foot.
Congrats! Enjoy the bike. I was able to use the $1000 accessory coupon on my Kingpin. The dealership that sponsors a test ride, pays for the Victory truck to be there. Smart dealers stamp the coupon with their dealership name and it becomes incentive to pull the trigger within the duration of the coupon (7-14 days?) at that dealership. I would have never added all the accessories that the coupon provided for, so I'm happy. Always worth driving for the best deal in town in my book. And if it doesn't happen in town, drive a few miles.
__________________
2008 Kingpin Tour
KingpinRider is offline   Reply With Quote
Old 11-02-2012, 09:17 PM   #19
Lem
Lifetime Premium
 
Join Date: Jan 2012
Location: Suffolk, VA
Posts: 122
Default

That's why you always wait until final resolution (be it bad or good) before you decide/say the company is a bad apple
__________________
2012 Pearl White XCT
Stage 1 tune, Stage 1 air filter, Ness Thunder Exhaust!, Garmin GPS, Chrome Passenger Hand Rails, Lloyds Adjustable IAV, Isuck->Android adapter, WOLO Air Horn, Kicker Speakers

2009 Pearl Red V-Star 950
Sold
Lem is offline   Reply With Quote
Old 11-02-2012, 11:04 PM   #20
ndabunka
Senior Member
 
ndabunka's Avatar
 
Join Date: Mar 2011
Location: Charlotte, NC
Posts: 1,486
Default

Quote:
Originally Posted by Jay View Post
Got and email from Polaris today, they are going to honor the coupon. They said I should hear from my dealer in the next few days and will have an accessory credit.

Glad they took care of this and the relationship is not starting off on the wrong foot.
Congrats, nice to see them doing the right thing. ENJOY IT!
__________________
It's not just a victory.... It's MY VICTORY!

2011 Victory Ness Cross Country #120
Klockwerks Windshield, Garage Door Mod, Custom Ness Highway Pegs, Ness Thunderheader slip on's, PC-V
ndabunka is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Powered by vBadvanced CMPS v3.2.2

All times are GMT -5. The time now is 10:23 AM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.
Motorcycle News, Videos and Reviews
Honda Grom Forum Harley Davidson Forum Honda 600RR Kawasaki Forum Yamaha R6 Forum Yamaha FZ-09 Forum
1199 Panigale Forum Roadglide Forum Honda CBR1000 Forum Vulcan Forum Yamaha R1 Forum Yamaha R3 Forum
Ducati Monster Forum Harley Forums Honda CBR250R Forum ZX10R Forum Star Raider Forum Yamaha Viking Forum
Suzuki GSXR Forum V-Rod Forums Honda Shadow Forum Kawasaki Motorcycle Forum Star Warrior Forum KTM Duke 390 Forum
SV650 Forum BMW S1000RR Forum Honda Fury Forum Kawasaki Versys Forum Drag Racing Forum Ducati 899 Panigale Forum
Suzuki V-Strom BMW K1600 Triumph Forum Victory Forums Sportbikes BMW NineT Forum
Volusia Forum BMW F800 Forum Triumph 675 Forum MV Agusta Forum HD Street Forum Suzuki GW250 Forum
Yamaha Motorcycles Victory Gunner Forum Honda Vultus Forum