Join Date: May 2013
Location: Left Coast, Canada
You got that right. They need to go that few % further that many motivational authorities have been preaching for the last 15 years and they've got the answer.
Many on this forum regularly praise the levels of support they get from the good providers they run into and offer up caution against those who are lacking. We all have favourite restaurants, parts dealers, grocery stores, whatever, and I think rarely is the reason price. The good ones have the solid following which breed loyalty and repeat customers. For some reason Polaris doesn't seem to get it. They seem to be following the Ford Focus school of marketing. Keep it cheep.
Not all those who wander are lost.