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post #1 of 11 (permalink) Old 03-19-2013, 09:26 AM Thread Starter
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Default UPS make work project

So I'm sitting in the kitchen having my morning Java fix and decided to wander to the front door. I notice a UPS truck driving away and a delivery notice on the window of the door saying the first attempt was made and no one was home.

Does the first attempt just involve putting a notice on the window or is there some sort of ringing of the bell or knocking of the door involved.

Just wondering as I have two yappy dogs who start barking if an ant farts, never mind if the bell rings.

Or is this just a make work project?

To really top it off it was the delivery of my new Hi-Flow filter from Loydds.....arg!

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Last edited by Tank707; 03-19-2013 at 09:31 AM.
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post #2 of 11 (permalink) Old 03-19-2013, 09:33 AM
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UPS damages about 50% of our packages and denies 100% of insurance claims.

Just saying.

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post #3 of 11 (permalink) Old 03-19-2013, 09:47 AM Thread Starter
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There has to be a better way..... How about if the customer owes brokerage fees..... UPS Calls the customer and takes payment over the phone. Then the package can just be delivers and no one has to brake a nail ringing the bell.

No reply or payment .... No delivery.

Just a thought

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post #4 of 11 (permalink) Old 03-19-2013, 10:51 AM
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Our delivery guy does the same thing! Every damn time. My dog goes crazy at a car in the drive way let alone at the front door. We have at least 5 or 6 deliveries a month...they must hire ninja's or something because they are stealthy mofos.

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post #5 of 11 (permalink) Old 03-19-2013, 11:14 AM Thread Starter
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LMAO .... I was thinking Ninja's as well.

Dude I was literally 30 feet from the door .... Now as usual I have redirected to depot for pick up and get this there hours of operation are 7:30-9:00am ......and 4:30-6:00pm

What a way to run a business ...... Screw the customer!!!

Need to rethink my shipping methods.
1- UPS doesn't know how to ring a bell or knock.
2- UPS depot only open when the rest of the world is at work.
3- If not picked up in three days it gets sent back

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post #6 of 11 (permalink) Old 03-19-2013, 11:28 AM
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Quote:
Originally Posted by Tank707 View Post
So I'm sitting in the kitchen having my morning Java fix and decided to wander to the front door. I notice a UPS truck driving away and a delivery notice on the window of the door saying the first attempt was made and no one was home.

Does the first attempt just involve putting a notice on the window or is there some sort of ringing of the bell or knocking of the door involved.

Just wondering as I have two yappy dogs who start barking if an ant farts, never mind if the bell rings.

Or is this just a make work project?

To really top it off it was the delivery of my new Hi-Flow filter from Loydds.....arg!
This happened to me once - same exact thing.

Since then, if I have a package coming, I keep my ear for the UPS truck and I open the door wide and I stand there waiting for my package.

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post #7 of 11 (permalink) Old 03-19-2013, 12:18 PM
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I'm really convinced its laziness and ninjas aren't lazy by nature. I think it plays out like this;

Well paid driver is lazy/doesn't want to carry packages...
Parks just down the road...
slowly walks up slip in hand scoping area...
sneaks up...
places slip...
runs...
minimum wage stock boy unloads truck...

To make things worse. Some of our deliveries are marked "safe drop" so just leave it on the step...they don't. Then at least 5 times now we have gotten electrical components clearly marked "DO NOT SAFE DROP" and they do...rain or shine. Really leaves me and the wife going "WTF? Who do these guys hire?" Purolator, not UPS (not the go to in Canada). Actually funny to see it seems to be an industry standard. But other then plain old laziness, what could they possibly benefit by not dropping it? I half wonder if the pick up locations need the numbers to justify the labour costs? I dunno, makes no sense.

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post #8 of 11 (permalink) Old 03-19-2013, 01:03 PM Thread Starter
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Piece work ..... Make it piece work, paid by the delivered parcel holy crap they would be ringing the front ... The back .... Peeking in the windows.... Stalking you at work, pulling you over n the highway

That would fix it .....lol

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post #9 of 11 (permalink) Old 03-19-2013, 01:49 PM
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It's gotten to the point I refuse to buy off someone (ebay, company, etc.) that will only ship to me via UPS.

Horrible customer service, handling packages like they were footballs, stupid surcharges, have pushed me away.

The breaking point for me was what the OP brought up- making me pick up grom their far away central location (with crappy hours) and lying about attempted drop offs. When you get there, they act like it was an inconvenience for you to show up in person. I've had the scenario where I've been home, or them saying they've made 3 attempts, but purchase was made 2 days ago!

How does a company like this stay in business?

rant over

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post #10 of 11 (permalink) Old 03-19-2013, 11:16 PM
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I remember back when I had an FFL when UPS left a shipment of 10 rifles on my front porch! No signature, nothing! I called and talked to a manager about it . . . He didn't really sound all that interested though.

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