Dealership Says I Can't Ride My Bike - Victory Forums - Victory Motorcycle Forum
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post #1 of 96 (permalink) Old 01-14-2015, 12:22 PM Thread Starter
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Default Dealership Says I Can't Ride My Bike

So yesterday the dealership in Lake Havasu City, AZ called to inform me that my bike had been recalled. They quite sternly told me that I should under no circumstances ride the bike until it the fuel pump recall has been performed but weren't able to tell me "when" the parts might arrive. I'm supposed to call them tomorrow and find out if they know anything about the parts ETA.

After having read the reasons for the recall I must say that I'm slightly amused about the prohibition on riding the bike. Maybe I should call them and ask if they've got a new SlingShot that I can use for transportation until they get the parts. Since I doubt that will go over very well I'm pretty sure that I can handle an engine failure as long as I'm not airborn when it happens.

When the parts do come in I think just to screw with 'em I'll request that they pick the bike up since it's too dangerous to ride the five miles to their location.

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post #2 of 96 (permalink) Old 01-14-2015, 01:14 PM
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I hope I don't get that call ... Although , my tank is off the bike and it is the dead of winter right now . Maybe I will call them !

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post #3 of 96 (permalink) Old 01-14-2015, 01:48 PM
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Let's hope that doesn't go like the backrest/rack recall. It took over a year to get my new parts. Ma Vic needs to learn how to deal with recalls in a timely and friendlier manner.

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post #4 of 96 (permalink) Old 01-14-2015, 04:17 PM
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What years does the recall cover?

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post #5 of 96 (permalink) Old 01-14-2015, 06:10 PM
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Default Have you seen this...

http://www.aimag.com/2015/01/america...el-pump-issue/


American Iron News: 2,300 Victory Motorcycles Recalled For Fuel Pump Issue
January 13, 2015 by Staff 1 Comment
Polaris has issued a stop sale notice and is recalling 2,342 Victory motorcycles from the 2013-15 model years because the fuel pump may have been incorrectly crimped during manufacturing, which might cause it to seize and increase the risk of a stall, NHTSA reported.
Affected are 2013-14 Victory Cross-Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot and Vegas Eight Ball models; 2014 Cross Country Eight Ball, Cross Roads Eight Ball and Ness Cross Country; 2015 Victory Gunner; and 2013 Victory Hardball.
“Some 2013-15 Victory motorcycles may have been manufactured with a fuel pump assembly that does not meet Victory quality standards,” the OEM told dealers in a Jan. 6 service bulletin. “Victory has identified an insufficient clearance between the fuel pump body and impeller, which can interfere with normal fuel pump operation. Motorcycles assembled with an affected fuel pump may experience a sudden loss of fuel pressure, causing the engine to stall.”
The OEM said it received 16 warranty claims relating to this issue from April through October of last year. “Victory engaged the vendor in June… in an attempt to determine root cause,” the company noted. Final information was received from the vendor in December. “The information from the vendor correlated with the statistical studies that had been ongoing since the identification of a potential field issue was discovered,” the OEM noted.

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post #6 of 96 (permalink) Old 01-14-2015, 06:34 PM
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No designation on exactly what serial #'s are effected? It can't be on all models listed, Polaris must have sold more 2,342 of all those bikes combined.

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post #7 of 96 (permalink) Old 01-14-2015, 08:15 PM
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In the real world if your bike is on the recalled list you ''Should'' receive a notice in the mail....

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They won't wave back to you....
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post #8 of 96 (permalink) Old 01-14-2015, 08:45 PM
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Quote:
Originally Posted by PaiN View Post
No designation on exactly what serial #'s are effected? It can't be on all models listed, Polaris must have sold more 2,342 of all those bikes combined.
My understanding is the defect is in the fuel pump itself. Since the pump is a relatively standard component a bad shipment of parts could have been installed on any motorcycle being assembled when that batch of parts where at the factory.

Production records could give them a window of possible units with bad parts but has to factor in previous stock on hand and incoming shipments also.

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post #9 of 96 (permalink) Old 01-14-2015, 10:42 PM
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My dealer made phone calls,to the few in the area,that were affected.
And my phone did not ring

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post #10 of 96 (permalink) Old 01-15-2015, 04:20 AM
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Quote:
Originally Posted by rhino 2 View Post
In the real world if your bike is on the recalled list you ''Should'' receive a notice in the mail....
That's how Ford does it ..... We don't call anybody from the dealership.

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