Bad Starter at 15K Miles on 2013 Cross Country - Victory Forums - Victory Motorcycle Forum
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post #1 of 16 (permalink) Old 08-03-2015, 03:17 PM Thread Starter
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Default Bad Starter at 15K Miles on 2013 Cross Country

I have a 2013 XC and was on a 7 day ride across OH, MI, Canada when the starter went. Tested for common things first... battery connections, battery, fuses, etc. Tried to start bike by leaving in neutral with key off and shorting out the starter, but nothing. Spent 2 days push starting the bike (this is a good reason to travel with several people) until I got to a local Victory dealer.

Local dealer tells me it is the starter and that an OEM replacement is $650 not including 2 hours labor. Ugh! Kicker is they don't have one in stock and I might need to wait 1 or more days. But hey, they have this no-name aftermarket one and I can get it installed now for $475 total. Since they had me over a barrel I pretty much didn't have a choice.

While I did get a 5 year warranty when I bought the bike, that only covers powertrain.

Is it common for the starter to fail on these bikes at only 15K miles?

Is there any recourse with corporate Victory? Based on what I've read on the passenger backrest issue, I'm not sure it would be worth my time to call.

2013 XC
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post #2 of 16 (permalink) Old 08-03-2015, 03:34 PM
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I can feel your pain WD. Back around 1970, after a nasty divorce, while in Jackson, Wyoming, the starter on my Alfa Romeo went south. Incidentally, the only problem I had with a string of 4 Alfas. Had to wait days for one to come from Long Beach, CA. I had a camp site at an RV park in the middle of town and commenced enjoying what was around me including a pretty thing named Jean. But that's a hard R rated story, not suitable for you youngsters to hear.
I was wondering if you know about opening your throttle a bit to make life easier on your starter and avoiding kick back.

2010 Midnight Cherry XR. 7Jurock, Lloydz AF, ATS, AFR tuned VFCIII, IAV, and T-6 and locally repacked pipes = big smiles. SOLD to a dear friend, so it's still in the family."
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post #3 of 16 (permalink) Old 08-03-2015, 03:34 PM
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Quote:
Originally Posted by WhiskyDevil View Post
I have a 2013 XC and was on a 7 day ride across OH, MI, Canada when the starter went. Tested for common things first... battery connections, battery, fuses, etc. Tried to start bike by leaving in neutral with key off and shorting out the starter, but nothing. Spent 2 days push starting the bike (this is a good reason to travel with several people) until I got to a local Victory dealer.

Local dealer tells me it is the starter and that an OEM replacement is $650 not including 2 hours labor. Ugh! Kicker is they don't have one in stock and I might need to wait 1 or more days. But hey, they have this no-name aftermarket one and I can get it installed now for $475 total. Since they had me over a barrel I pretty much didn't have a choice.

While I did get a 5 year warranty when I bought the bike, that only covers powertrain.

Is it common for the starter to fail on these bikes at only 15K miles?

Is there any recourse with corporate Victory? Based on what I've read on the passenger backrest issue, I'm not sure it would be worth my time to call.
I had a solenoid begin to go out on me at about that mileage range...did they check that? Only about $15 for the part and swapped it myself.

I would say that it certainly wouldn't hurt to call, maybe at least they will "upgrade" you to an OEM unit when your dealer has one available.

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post #4 of 16 (permalink) Old 08-03-2015, 03:37 PM
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I'd be on the horn with Ma Vic in a second....Even if it didn't get me reimbursed, giving them crap would get it off my chest.

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post #5 of 16 (permalink) Old 08-03-2015, 03:55 PM Thread Starter
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Quote:
Originally Posted by RICZ View Post
I can feel your pain WD. Back around 1970, after a nasty divorce, while in Jackson, Wyoming, the starter on my Alfa Romeo went south. Incidentally, the only problem I had with a string of 4 Alfas. Had to wait days for one to come from Long Beach, CA. I had a camp site at an RV park in the middle of town and commenced enjoying what was around me including a pretty thing named Jean. But that's a hard R rated story, not suitable for you youngsters to hear.
I was wondering if you know about opening your throttle a bit to make life easier on your starter and avoiding kick back.
The starter went when I was in Canada. And I was travelling with 7 others, but no one to create any R rated stories. So waiting wasn't really an option unless I wanted to ride back by myself.

I did not know about opening the throttle a bit to go easier on the starter. Thanks for that tip!

2013 XC

Last edited by WhiskyDevil; 08-03-2015 at 04:00 PM.
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post #6 of 16 (permalink) Old 08-03-2015, 03:56 PM Thread Starter
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Originally Posted by bnhender View Post
I had a solenoid begin to go out on me at about that mileage range...did they check that? Only about $15 for the part and swapped it myself.

I would say that it certainly wouldn't hurt to call, maybe at least they will "upgrade" you to an OEM unit when your dealer has one available.
I did check the solenoid. And verified it was getting power via a circuit tester. Thanks. I will be calling Ma Vic, but not really expecting much.

2013 XC
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post #7 of 16 (permalink) Old 08-03-2015, 03:59 PM Thread Starter
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I'd be on the horn with Ma Vic in a second....Even if it didn't get me reimbursed, giving them crap would get it off my chest.
Thanks PaiN. You and I differ a bit on this as giving them crap, but not getting anything resolved, just aggravates me more. Like reopening old ones. But I need to call them, because you never know, they might actually do something.

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post #8 of 16 (permalink) Old 08-03-2015, 04:12 PM
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Quote:
Originally Posted by PaiN View Post
I'd be on the horn with Ma Vic in a second....Even if it didn't get me reimbursed, giving them crap would get it off my chest.
Ever hear the saying, You get more flies with honey than vinegar? More often than not, I have gotten whatever it is I needed resolved by turning on the charm. One tactic is usually to make them laugh somehow, right at the beginning of the conversation, or ask about the weather they're having. That way they know I'm a nice guy not about to eat them up.

2010 Midnight Cherry XR. 7Jurock, Lloydz AF, ATS, AFR tuned VFCIII, IAV, and T-6 and locally repacked pipes = big smiles. SOLD to a dear friend, so it's still in the family."
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Cure that ugly stand up license plate with the cheapest and best laydown bracket. Click this:
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post #9 of 16 (permalink) Old 08-03-2015, 04:21 PM
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I would make the argument that the starter is part of the drivetrain.

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post #10 of 16 (permalink) Old 08-03-2015, 06:27 PM
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I think its your sprag gear its $179 if you can do the work your self pull starter. #6 Take it to automotive electrical shop and have them repair starter way cheaper then vic. Heck even look at ebay
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