I've read the article about XC fire. Sounds like BS. I've ridden for over 40 years, many different makes and models and have never heard of, or seen, anything like that. Bikes just don't flame up by themselves. Maybe Noneya just missed his bikes site.
That all being said, I do love my new XC. Handles and looks great!
Unfortunately that same can't be said for Non-Customer Service.
Just got off the phone with a gentleman who knew NOTHING about motorcycles. I asked him if Vic was developing a top trunk for the XC or saddlebag guards and after placing me on hold, he returned to the line to say "I can't find anything." Wow! I couldn't find anything either, that's why I called you. I suggested that Polaris and Victory split and let Victory at least be ran by motorcyclists. I also pointed out that after numerious hours of work on trying to get a Back-Off unit to work on my XC, my mechanic said it just wouldn't work because it would keep shutting off the cruise control (the cruise control is made to disengage if a brake light goes out). The gentleman said "a what?". Instead of trying to explain, I just said have a nice day and hung up.
With such a great bike, many individuals get turned off to hear about the non-responsive customer service. What a bummer to speak with someone who knows less than I do. The Non-Customer Service agent did type up a message to send to the Bat Cave (the place that may know what's going on, but that we can't get to from here) letting them know the problems, questions and concerns I have. I told him that if I had their, the Bat Cave's, e-mail address, I could do that myself and he wouldn't have a job.
Anyway, love the bike; hate the non-service.
By-the-way. For those of you who may want to outfit your XC ride with a top trunk, try Corbin. They have a stylish unit that doesn't look like a box. Sorry Vic, but don't know if you're going to have one or not. You might what to call Non-Customer Service to find out.
Last edited by Top; 02-10-2010 at 12:40 PM.