Rant on! - Victory Forums - Victory Motorcycle Forum
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post #1 of 20 (permalink) Old 09-01-2016, 10:55 AM Thread Starter
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Angry Rant on!

So I bought my Magnum in kind of a weird situation.... It was traded in at a boat dealership, she only had 1075 miles and no owners manual (but all the tools and bag and pretty much look like she has never seen pavement).

She was making and awful noise on deceleration... Well come to find out that was just an extremely loose belt (which I adjusted to proper tension). The mirrors and controls where way out of whack, clutch lever pretty much down and brake lever as up as possible... Well come to find out she never had the post-delivery inspection done or the pre-sale inspection....

Ok... So, here is my rant...

I take her to the local Victory dealership.... Tell the dealership that I would like the 500 mile service and the post and pre inspections done and I will pay for them... I just want her up to par as a new bike with 1600 miles now on her at that time....

I get the bike back - along with my $260+ bill.... No big deal, I said that I would pay that...

She was running like chit, riding rougher then chit and to top it all off the check engine light starts coming on......

I check the AIR shock - only has 10psi in it - I put in 55 psi and holy cow what a difference... She handles amazingly.

The check engine light is the 168 - I check the battery and wow, they are so loose it isn't even funny... Oh and now she is back to running great! Its funny what tight battery connections will help with.

Just pisses me off that I pay for a service and get a $260+ oil change....

Rant Off!!! I will do what I always do, I will work on my own stuff!!

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post #2 of 20 (permalink) Old 09-01-2016, 11:09 AM
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Quote:
Originally Posted by Vegas8Ball View Post
Its funny what tight battery connections will help with.
The ECU is a whole lot happier with a nice, consistent 12 volts to work with.

Get a service manual...
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post #3 of 20 (permalink) Old 09-01-2016, 11:13 AM
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This is why most of us, who can, work on our own bikes. For low level stuff like you talked about; they give the job to the least experienced person in the shop so they can get some experience but no one ever checks their work.

You should make sure both the service manager and the owner of the shop is aware of what happened. They can't fix the problem unless they know about it. You aren't snitching; you're helping future riders not have the same thing happen. Sometimes a new tech needs a bit of an ass chewing to be more alert and check themselves. This is assuming they have been taught how to do it correctly in the first place.

We live we learn....
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post #4 of 20 (permalink) Old 09-01-2016, 11:16 AM
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I worked in a tire and lube shop for 13 years, ran one for five of those years. I personally am one of those weird people that takes pride in his work regardless of how menial it might seem, but in that time I learned that, with rare exceptions, I could count on my coworkers and subordinates to do the exact minimum required of them. Less, if they thought they could get away with it. I hate saying it; I want to be able to trust people to do the job right because it's their job to do it right.

So, yeah, I feel ya. I don't tend to immediately go out to my car/bike and double check the work. I at least wait till I get home lol
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post #5 of 20 (permalink) Old 09-01-2016, 11:37 AM
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I do not trust guys with tools in their hands doing things on my stuff, unless I know their capabilities very well. I had a machine repair biz for over 40 years and the things I saw on these machines, done by others would have your hair standing on end. The worst work was done by "factory trained techs" - yeah sure. If you know which end of the screwdriver is the handle, you can do most anything on a Victory, they are very easy to work on, and we are here to help.
BTW, the battery bolts do tend to loosen, so best you place star type lock washers under 'em.
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post #6 of 20 (permalink) Old 09-01-2016, 11:50 AM
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Quote:
BTW, the battery bolts do tend to loosen, so best you place star type lock washers under 'em.
Good advice Ric!
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post #7 of 20 (permalink) Old 09-01-2016, 12:27 PM Thread Starter
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Thanks all.... I am thinking a quick run by the shop might be in order... If nothing else they know that they did something wrong and may be a training exercise.

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post #8 of 20 (permalink) Old 09-01-2016, 12:43 PM
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Quote:
Originally Posted by RICZ View Post
BTW, the battery bolts do tend to loosen, so best you place star type lock washers under 'em.
I use the split lock washers , better holding power .
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post #9 of 20 (permalink) Old 09-01-2016, 12:54 PM
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Quote:
Originally Posted by Vegas8Ball View Post

Just pisses me off that I pay for a service and get a $260+ oil change....

Rant Off!!! I will do what I always do, I will work on my own stuff!!
I have the knowledge and ability to work on my bike , and I do . BUT I wanted to have the dealer do my 500 mile check up mainly for future warranty if needed , they would see that I had been back for service . I had the same thing happen , belt too tight , clutch too tight , low oil , no air in shock , pretty much just like you.

I got home found this stuff all wrong , and the wife was against it from the get go telling me to just do it myself . Anyway , she came outside and said what are you doing , I told her everything was incorrect , and I had to fix it . LOl , she went bat-shit crazy and called the dealer and had my money I paid refunded to my credit card , they never even challenged her , anyway , LESSON LEARNED .

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post #10 of 20 (permalink) Old 09-01-2016, 02:06 PM
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Makes you wonder if the tech has a to do list, to go off or does the service writer just write oil change down.
I guess its up to us to ask what all are they going to do. How many years or months does the tech have doing service
I have learned to work on all my bikes so I'm the good guy or I did it bad

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