I too thought it was important to get the dealer to do the 500 mile service but like most stealerships and their mechanics, they didn't do squat and screwed my bike up to boot. I started questioning why he wasn't doing this or that (things listed in the service manual) and he made up excuses that Polaris intervals for checking the belt, compression check, etc were too low. He then proceeded to run me out of his shop. At the end of the day he change the oil and put wd40 on a few moving parts. This was back when the closest Vic dealership was 2 hours from me. I got about half way home and felt warm oil on my left leg, the idiot put in 2 -3 more quarts of oil than he should have (or didn't properly drain the oil that was in there). I always do my own work on all my vehicles but I figured a "certified" mechanic would be a good choice for my first service. Did the "500" mile service myself the following weekend, not to hard to do except for the compression check.
2011 Cross Roads Sunset Red
OEM short windshield, passenger backrest, crash bars, saddle bag bars, heated grips, vinyl closeouts, tachometer, ambient temp, LED headlight, luggage rack. WD lay down licence plate.