Fork seals not covered under warranty?!
I mentioned in another post (my own about the Yellowstone ride) that my XR blew a fork seal sometime during the trip. Well, I call up Action Motorsports in Idaho Falls today to see about getting it fixed.
I'm thinking (perhaps erroneously) that my extended service plan should cover that, especially since it managed not even 7200 miles. But the young lady I spoke to informed me that Polaris typically calls fork seals "maintenance items" and it would likely not be warrantied.
Am I way off to be surprised by this? Not angry, or even annoyed, just surprised. Seems to me a fork seal should make it plenty longer than 7000 miles and 1 year, especially on a touring bike.
I was quoted 1.5 hours labor at $87/hour, and about $40 for the seal. Not unreasonable. She did say she will submit it to Polaris. Also, they're only a week out, and can get it done same-day, and that made me happy enough I'm almost willing to cough up the 200 bucks without a fight.
But what's the consensus here? Do I need to make a ruckus and try to get Polaris to pay for this? Working in the auto service industry I know that the service department is at the mercy of the manufacturer for what will and will not be paid for, and I like this dealership well enough I don't really want to cause them any trouble by putting them in a position where they have to eat the cost of the repair (which they won't want to do). Also sucks that it's leaking bad enough I'm hesitant to ride it for fear of causing further damage or the bike becoming unsafe, so I'll have to rent a trailer...more $$$ tho not much I guess.
Gotta get the bike fixed, tho, so I'm taking it in next Wednesday one way or the other.
You can call me Billy. Or Luci. But don't call me Shirley.
2011 Cross Roads, crimson red
Lloyd'z ATS, IAV, VFC-III. Vic "High Performance" air filter. Ness Big Honkers. Funsies.
2015 Vegas 8-Ball
Last edited by Luciferiad; 06-04-2013 at 11:55 AM.