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post #1 of 7 (permalink) Old 11-12-2010, 11:41 AM Thread Starter
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Default Lurking in the shadows......

Hi everyone,

I have been hanging around and reading posts for about a month now. I am just about to pull the trigger on a 2011 XC. The only question I have is to get or not to get the service package? Does the warranty only cover the bike if the dealer does all services? I am quite capable of wrenching myself but just worried about the warranty.

Thanks for the input.
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post #2 of 7 (permalink) Old 11-12-2010, 12:04 PM
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Post When's a good time to buy extended warranty and for how much?

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When?
Most crooked salespersons or F&I managers will advise you that you can only purchase the extended warranty at the time of the purchase. Others will state that you get the best deal if you purchase it at the time of purchasing your bike (or car for that matter).

Neither of the above statements are true. An extended warranty can be purchased any time prior to the expiration of the factory warranty that comes standard. Moreover, you're more likely to get a good deal on a warranty after the time of purchase, because you'll end up calling various dealers and shop it around, instead of being slammed in the finance office with an extended warranty. Don't think the warranty has a standard price - just like a bike, the price is negotiable, so don't be shy to negotiate.

It's a good idea to give yourself a year to decide if what you're riding needs an extended warranty or not. There is one disadvantage of not purchasing extended warranty at the time of the purchase: If you're financing the bike, you may be able to include the warranty in the financed amount, but you can only do so if purchased at the same time as you purchase the motorcycle.

Note: Do not let the factory warranty expire if you wish to extend it. The dealers' cost goes up if it already expired, and you will pay a lot more for it.

How Much?
As far as what you'll pay for the warranty, do yourself a favor, pick up the phone, and call all the Victory dealerships (or at least 3-4) in your state and ask for a price on it. Wait 2 weeks after you've gotten that price, and call again, and request a price quote. Chose the lowest price quoted. Just like your motorcycle, the price for the warranty is negotiable, so don't be shy to negotiate.
The above was a reply on a different thread. To that, I'd have to add a bit more to fully answer your question, so here it goes:

Get it, or don't?

Understand what the extended warranty is: It's insurance the factory is selling to you. So, do you buy insurance for things you don't have to? If yes, and given you're from Vegas, you might want to take that gamble. It could pay off. But just like the casinos, the factory doesn't offer anything with the odds against them. The odds are against you. From all the warranties sold, enough money is generated to cover all the claims plus a profit is left both for the dealer who sold it to you, and the manufacturer itself.

People walk into a casino all day long, knowing the odds are against them, and yet they continue to gamble. As long as you're aware of what you're doing, either getting or not getting the extended warranty is a good choice. It only becomes a bad choice when you do it without knowing, perhaps following your salesman's lead.

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post #3 of 7 (permalink) Old 11-12-2010, 12:06 PM
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Quote:
Originally Posted by warr110r View Post
Does the warranty only cover the bike if the dealer does all services? I am quite capable of wrenching myself but just worried about the warranty.
As long as you get the Polaris warranty, any Victory dealer can do the work on it. However, no other party (ie. your favorite mechanic, other dealer) can do any warranty work on it.

Please add your bike's year and model to your signature. Here's why.
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Praise the Power that hath made and preserved us a nation.
Then conquer we must, when our cause it is just,
And this be our motto: "In God is our trust."
And the star-spangled banner in triumph shall wave
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post #4 of 7 (permalink) Old 11-13-2010, 08:59 AM
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Exclamation new XC service contract

Sounds like WARR is talking about a service contract (not an extended warranty). I had a service package on my last bike, a very maintenance intensive Suzuki, but after doing a lot of research on the Vic's & finding they are pretty much bullet proof, opted not to get one. I put on 10000-12000 miles a year. For the average Joe "weekend warrior", you are throwing good money away for sure, no matter what you ride.
As far as extended warranties, it's either pay now or pay later but with Vic, you are much less likely to pay later than other brands. Put your extra dollars into some accessories & customize your ride instead!

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post #5 of 7 (permalink) Old 11-13-2010, 10:43 AM
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If the subject here really is a maintenance package, then I apologize for misunderstanding. By the way, what's the benefit to get a maintenance package, even if it were free? I love changing oil.

Please add your bike's year and model to your signature. Here's why.
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Riding: 2011 Cross Roads & 2016 Springfield
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Blest with victory and peace, may the heav'n rescued land
Praise the Power that hath made and preserved us a nation.
Then conquer we must, when our cause it is just,
And this be our motto: "In God is our trust."
And the star-spangled banner in triumph shall wave
O'er the land of the free and the home of the brave!
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post #6 of 7 (permalink) Old 11-15-2010, 11:51 AM Thread Starter
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All great info guys....

My question was mainly for the servicing and warranty. If I service my own bike will the warranty stand? But i guess thinking about it more it makes since that it would not. So then I ask, How hard is the servicing? I'm not talking about the oil and brakes, but more intense servicing like valve adjustments or even maybe something that I would not expect on another brand of bike. (maybe the flux capacitor timing)

I have a 2002 Yammy Warrior that I did major gut work on all the way down to splitting the case, so I am no stranger to the wrench. I just don't know what to expect from this bike and how others feel about the longevity of the internals (guts).

Thanks for the input!!
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post #7 of 7 (permalink) Old 11-15-2010, 12:59 PM
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Quote:
Originally Posted by warr110r View Post
If I service my own bike will the warranty stand? But i guess thinking about it more it makes since that it would not.
Actually, it does. The warranty does not stipulate that the service must be done by a dealer. The warranty will only be voided if the regular service schedule is not followed. For instance, if your engine blows up and you wish to have it replaced under the warranty, they will want to make sure you've done the oil changes on it in a timely manner. You might have to provide oil and oil filter receipts - does not have to be a shop's receipt but you can show receipts that you've purchased the oil. As long as you can show receipts which would be at reasonable time intervals to match your current mileage, you're good. Also, keep a record of all maintenance done and your warranty claims will always be honored.

Since it seem like you already know how to hold a wrench up, I will venture to suggest that you do not spend a penny on extended service contracts - use that money to buy more tools ;-)

Please add your bike's year and model to your signature. Here's why.
------------------------------------------------------------------------------
Riding: 2011 Cross Roads & 2016 Springfield
------------------------------------------------------------------------------
---------------------------------------
Blest with victory and peace, may the heav'n rescued land
Praise the Power that hath made and preserved us a nation.
Then conquer we must, when our cause it is just,
And this be our motto: "In God is our trust."
And the star-spangled banner in triumph shall wave
O'er the land of the free and the home of the brave!
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