1) Glad to hear that you're recovering nicely. That should go without saying, but, there, I said it.
2) Sorry about Nurse Rachet (actually "Rached" -- great book and movie). I'm with you, about letting institutions know about both good and bad experiences and services. How else they gonna learn?
3) Re your heat shields, I have the following suggestions or questions:
A) Any chance that you could cover the outside in something that matches the stock seat material, i.e., textured, "puffy," vinyl? Or would this not be practical, for reasons of heat?
B) I would like to see them a little wider (I think).
C) I like your idea of putting holes for ease of proper alignment.
D) Of course, as an owner of one for a while, I'd like to see a discount for repeat customers (possibly coupled with a trade-in, trade-up, plan).
2012 XCT (SOLD)
: HeliBars; Centramatics; PC-V; Lloydz air filter; 11" Madstad; Rivco LED mirrors; Doran TPMS; Stebel horn; Motolights; CustomLED trunk flasher; KewlHeel shifter; CycleOps trunk rack; BeadRider seat; Vibranator bar ends; Passenger grab handles; Powerlet outlets; Handlebar RAM mount; RicZ laydown plate; Brukus SaddlebagSecure; 14" flexible antenna; RAM cupholder on trunk; shock Schrader valve relocation.