backrest recall-new info - Victory Forums - Victory Motorcycle Forum
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post #1 of 34 (permalink) Old 05-28-2014, 10:18 AM Thread Starter
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Default backrest recall-new info

talked to polaris today about backrest recall. Talked to samantha with polaris and she said, "if you have had a luggage rack attatched to your backrest, aftermarket or polaris it should be replaced." i had called where i purchased my 2012 CC and the dealer said only if victory luggage rack was installed. Samantha with polaris is going to call my dealer and inform him that any luggage rack was installed to replace under warranty. we'll see where this goes!

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post #2 of 34 (permalink) Old 05-28-2014, 01:02 PM
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What new info is there?

Backrest has always been the issue but is ANY the new deal?

Smoke XC
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post #3 of 34 (permalink) Old 05-28-2014, 01:35 PM Thread Starter
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the news is even if aftermarket luggage rack was used polaris said they would replace backrest.

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post #4 of 34 (permalink) Old 05-28-2014, 02:25 PM
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Its frustrating that Ma Vic can not get all the necessary info out all at once and at the onset of the recall. They must hire ex Obama advisers.

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post #5 of 34 (permalink) Old 05-28-2014, 03:32 PM
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They still have not addressed what they are going to do for those who bought the first back rest and planned on getting a luggage rack later.

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post #6 of 34 (permalink) Old 05-28-2014, 03:34 PM
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Hey, RICZ, He would have to fire one first.

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post #7 of 34 (permalink) Old 05-28-2014, 03:56 PM
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I received the Safety Recall Information notice also. However, I have a XCT. The tour is listed in the body of the letter. I did not think that the tour was impacted since the bike came with a trunk and not the Lock and Ride Backrest. I called Victory via the number listed on the notice and the gal checked my VIN # and said to be safe have it inspected by the dealer.

I called the dealer today and they said there is no issue with tour models since it is a different mounting system. The only issue with a tour bike would be if you purchased or traded the trunk for a Lock and Ride Backrest.

Like to know if any tour owners received the recall notice and have/had an issue with their trunk mount.

Thanks

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post #8 of 34 (permalink) Old 05-28-2014, 04:19 PM
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Quote:
Originally Posted by TNXR View Post
They still have not addressed what they are going to do for those who bought the back rest first and planned on getting a luggage rack later.
Sure they did. From the letter just received:

If your Victory CR, CC, HB motorcycle is equipped with a Lock & Ride passenger backrest and has NEVER had a luggage rack installed with the backrest; there is NOTHING you need to do. Do NOT install a luggage rack onto your Lock & Ride passenger backrest, your machine is not affected by this recall.

In other words........it appears....they will do nothing for you.

Not a good situation.

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post #9 of 34 (permalink) Old 05-28-2014, 04:23 PM
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Quote:
Originally Posted by vicray View Post
I received the Safety Recall Information notice also. However, I have a XCT. The tour is listed in the body of the letter. Like to know if any tour owners received the recall notice and have/had an issue with their trunk mount.

Thanks
The recall has nothing to do with the trunk mount.

If you purchased a Lock & Ride backrest for your XCT and installed a luggage rack, you're affected.

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post #10 of 34 (permalink) Old 05-28-2014, 04:27 PM
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Quote:
Originally Posted by vicray View Post
I received the Safety Recall Information notice also. However, I have a XCT. The tour is listed in the body of the letter. I did not think that the tour was impacted since the bike came with a trunk and not the Lock and Ride Backrest. I called Victory via the number listed on the notice and the gal checked my VIN # and said to be safe have it inspected by the dealer.

I called the dealer today and they said there is no issue with tour models since it is a different mounting system. The only issue with a tour bike would be if you purchased or traded the trunk for a Lock and Ride Backrest.

Like to know if any tour owners received the recall notice and have/had an issue with their trunk mount.

Thanks
Yes, I received the same letter and thought it was for my 2011 XC that I had traded last month. But, the VIN was for the new XCT I purchased. I haven't removed my tour trunk yet and I do check the locking levers every other pre-ride check.

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