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post #1 of 10 (permalink) Old 06-20-2012, 09:40 AM Thread Starter
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Trying to warm up to this brand. Awesome machine to ride. No argument at all. But is there a dealer that carries parts and accessories with out having to order them ? I mean, I can order and buy any part I would want online myself. Why can't I find a dealer who stocks...... anything ?

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post #2 of 10 (permalink) Old 06-20-2012, 09:48 AM
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Know what you mean. Seems like everything I go and look at is always on back order. Makes me wonder what would happen if I really needed a part to get running again.

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post #3 of 10 (permalink) Old 06-20-2012, 10:41 AM
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MOM's South in Foxboro, MA has a lot of parts in stock since they are primarily a Victory dealer over all their other products they offer. I have had to order parts once in the past though and had then within a day or two.

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post #4 of 10 (permalink) Old 06-20-2012, 11:09 AM
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To be blunt if given the chance to own a dealership would you be able to stock your shelves with items that you pay for up front in hopes of selling them?

Dealers aren't given boxes of widgets and told "send me some money once you sell this stuff" they buy the widgets and keep their fingers crossed. Granted this is why dealer markup is so high but if they aren't selling parts they have to discount them until they start moving. Everytime they discount an item they cut into their profit which makes it harder to pay their employees and to order more stock.

For the most part dealers make the bulk of their money from service. Dealers that carry vehicles that are less reliable are going to make more money than dealers that carry reliable products. Because they make more money they can afford to stock more widgets.

Bottom line is that dealers have to weigh risk and profit in order to keep their doors open. Some can afford to stock extras and some have to rely on ordering extras.

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post #5 of 10 (permalink) Old 06-20-2012, 12:57 PM
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I'm guessing it has a lot to do with where you live. Victory is still a fairly new brand in all honesty. And you live a ways outside of a major metro area (about 2 hours from Pitt). I'm guessing closer to there, you'd be more likely to find more in stock. Supply and demand. Higher volume means more need to stock things. As far as actual dealers are concerned, it's been about a 50/50 shot of them having all the parts I need in stock...both car and various motorcycle brands. Typically, they can get it in a day or two. More often than not, a little bit of planning will take care of the issue.

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post #6 of 10 (permalink) Old 06-20-2012, 02:54 PM
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Look at it this way. Money is tight and if you were the dealer what would you carry. No you wouldn't carry nothing other then what sells fast. Keep in mind you only have so much money you can spend on parts heat light employees and put bikes on the show room.
So yes plugs oil and small cheap items. If you use Vic as your warehouse then they stock every thing. Even Harley has to order parts cause they can't afford to keep lots of parts on the shelf.
For every chrome trinket you have on the shelf it ties up your operating money. You have twenty jackets helmets and gloves on the floor that ties up your money but it sells faster then a lot of the chrome stuff. Most if now all dealers have a bank loan on all the bikes on the floor cause they can't afford to pay for them up front.
Even the Internet stores don't stock every thing they order from the suppliers. Now the suppliers try to keep every thing in stock but they run out too.

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post #7 of 10 (permalink) Old 06-20-2012, 03:08 PM
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This is a bit of an issue for me as well, but I understand it.

Like Ammo and Al said...supply and demand. Victory being new doesn't help. Why do you think Will started Cycleops? Because there was/is a wide open market for Vic accessories. I do have this problem with the dealer closest to me. They literally have NOTHING for my bike. We're talking zero, zilch, goose egg. Any accessories or parts are all for the aluminum bikes, and even then it's pretty sparse. I'm in the same boat with my business though. Years ago I was able to stock all sorts of product. Now? Now way in cold blue hell am I going to order a bunch of parts in HOPES that someone will buy something. But this is why even online stores are taking longer than normal to deliver product. I'm guessing they don't order your order until you order it. That's a lot of ordering going on there. Also in most cases as far as the accessories go, online is cheaper...including shipping. Local stores know this, they're not stupid. They know they can't compete with online retailers so they just don't order the product. Sure they can get it for you, but then you're still paying more, and no one is paying more than they have to right now. Regardless of dealer loyalty.

Trust me man, I miss the days of walking into a shop, browsing products, and walking out with something actually in my hand. Not an order slip, not a receipt, not a shipping confirmation...but and actual product in hand. I miss the same with record stores as well. But those are vanishing too. We have no one else to blame but ourselves. We as consumers have not only gotten used to online ordering, but the majority prefer it for many reasons. That being said, the market is driving up online purchases, not the dealers/stores themselves. My closest Victory dealer is a Victory only dealer, not a multi-line dealer. They don't even stock one of each bike. As of last week they have a few Xbikes, a few Visions, one Judge, one JP, one Hammer, and one HighBall. No Vegas, no Hard Ball, and no KPs. This has been their inventory for the past few weeks, so it's not like they sold all those. Point being is the days of window shopping, or spontaneous "hey I'm gonna go pick "this" up!" type of shopping are over. At least until the economy picks back up, which I wouldn't hold your breath for btw.

Please don't blame the brand Jayson, and don't let it sway you from Vic. It's a consumer driven market. Ya you can walk into a HD dealer and see wall to wall clothes, accessories, parts, even coffee cups. But then you're comparing an 11 year old company (Victory, not Polaris) to a company that's over 100 years old, has a ginormous following, and has a TON of money behind it. Apples and oranges my friend.

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post #8 of 10 (permalink) Old 06-20-2012, 03:13 PM
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this is true with alot of industries,in my line of electrical
distrubition we only stock fast moving items,anything
that does not move is shipped back to the mfgr.
it is a sign of the times,"money's tight so dont think
im cheap if i dont buy a round"!

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post #9 of 10 (permalink) Old 06-20-2012, 09:35 PM
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I actually prefer to buy my aftermarket online. Nothing against the 2 dealers I have service done, but they don't have what I want in stock. I usually order from a local aftermarket supply house that does a lot of business for other brand bikes. Even though their main focus is on the web, the just expanded their local storefront and can get me parts in 3 days or less.

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post #10 of 10 (permalink) Old 06-20-2012, 11:24 PM Thread Starter
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The way I se it is.... I can buy/order anything I want from my home computer. The dealers should at least have Victory parts in stock. Like seats, pegs, windshields, etc. basic add on accessories. After market parts can be and should be left to the consumer to buy on their own from home. This to me is like a never ending easter egg hunt, where you never really find an egg. I'm getting tired if nobody stocking basic parts and accessories. I couldn't even get exhaust gaskets fir chrips sakes. I ordered them from Lloydz.

2009 Kingpin 8 Ball
Freedom Performance sharp curve radius pipes
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