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post #1 of 15 (permalink) Old 06-21-2012, 11:43 PM Thread Starter
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Default Warranty Question

I bought a jackpot 10 months ago with the extended full 5 year Victory warranty. Driving home to night I start hearing this sqeeling on the highway. I pulled over as fast as I could but the back tire locked up just as I was pulling into the breakdown lane. One of the pully bolts backed out and locked up against the swingarm only after taking a decent grove out of my swingarm. Im so lucky I didn't crash. My question is would these be considered a warranty issue. The bike only has 5k miles and has never been apart.

2010 Victory Jackpot
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post #2 of 15 (permalink) Old 06-22-2012, 12:08 AM
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Default Should be IMO

I would think it would. They are lucky you did not get hurt. I would think they would warranty it with no problem. If the dealer says no I would be calling the head office. You got the 5 year warranty and it should not have happened.
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post #3 of 15 (permalink) Old 06-22-2012, 12:24 AM
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I agree. If you have not touched those pulley bolts; they should warranty it. They can easily tell if there are any tool marks on the other bolts to verify it.
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post #4 of 15 (permalink) Old 06-23-2012, 06:19 AM
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Quote:
Originally Posted by BBob View Post
I agree. If you have not touched those pulley bolts; they should warranty it. They can easily tell if there are any tool marks on the other bolts to verify it.
+1
You should be very,very unhappy if they give you a hard time about it.
Let us know how you make out.

Fran
2012
Red XCT
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post #5 of 15 (permalink) Old 06-23-2012, 07:05 AM
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Take pictures and have it just in case you need to contact an attorney.

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post #6 of 15 (permalink) Old 06-26-2012, 08:07 PM Thread Starter
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Went by the dealer today. They didn't think it was going to be an issue with the warrenty. They said they would tear it appart and send the pics to Polaris. I asked if I could grab the pulley while they have it apart. Figured it would be a good time to have it powder coated black

2010 Victory Jackpot
Arlen Ness Signature exhaust
Arlen Ness Beveled cam/derby covers
RSD Tracker grips
Ness V drag bars with internal wiring
PCV
Timing Wheel
Torque Tubes
VM-1 Cams
ECU reflashed
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post #7 of 15 (permalink) Old 07-09-2012, 10:44 AM Thread Starter
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Spoke with the dealer today. Victory is covering everything. Hub, Sprocket and swingarm. Hopefully parts will be in soon so I can drop the pully off at the powdercoaters!!!

2010 Victory Jackpot
Arlen Ness Signature exhaust
Arlen Ness Beveled cam/derby covers
RSD Tracker grips
Ness V drag bars with internal wiring
PCV
Timing Wheel
Torque Tubes
VM-1 Cams
ECU reflashed
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post #8 of 15 (permalink) Old 07-16-2012, 09:52 PM Thread Starter
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I picked up the bike today. Love the pulley blacked out. they replaced the swingarm, pulley and rim. Service was great and all fully covered under warrenty. Happy owner.

2010 Victory Jackpot
Arlen Ness Signature exhaust
Arlen Ness Beveled cam/derby covers
RSD Tracker grips
Ness V drag bars with internal wiring
PCV
Timing Wheel
Torque Tubes
VM-1 Cams
ECU reflashed
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post #9 of 15 (permalink) Old 07-17-2012, 12:20 PM
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Kevin,

Did anyone suggest why something like this would happen?
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post #10 of 15 (permalink) Old 07-17-2012, 05:47 PM
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I've been playing with fasteners for a long time I can offer a little insight...

Fasteners dont come loose from vibration they come loose by working loose from cyclic load i.e every time you let the clutch out load is applied to the pulley... every time you put clutch in load via engine goes away and comes back... cyclic load!

To overcome this cyclic load and stay tight fasteners are spec'd by thread type and size for the loadings to be overcome.

To add to the fasteners ability to not come loose a torque setting is spec'd for the fastener. This gives the right clamping force for the component and stops fastener failure from taking the fastener beyond its elastic limit causing failure (over-tightening).

Also... in many situations thread lockers are specified. These do as they say (amongst other things like anti-gall, anti-corrosion for example) and help lock the fastener.

In very critical areas with high cyclic loads race wiring is done as a third method to ensure fastener doesnt come out before inspection picks up fastener is loose.

And that leads us to ... INSPECTION! Most external cyclic load fasteners need it!!

The inspection listed for those fasteners in the manual is at 500 mile and again at 5000 mile. (swing arm and rear axle).... or at least annually.

As to why it came loose... pick from above and look for a method/spec failure above. The torque bar on the air gun may have been fatigued... who knows?

On our bikes there are what I term... killer fasteners and non-killer fasteners!

Killer fasteners are ones that if they come loose has high odds of killing you... handlebars, brakes, anythng to do with drive belt, axle, steering et cetera.

Non-killer fasteners have a very low chance of killing you... seat bolt, number plate bolt, cheese wedge bracket fastener.... you get the drift!

Regularly inspect killler ones!! More than every 5000 in my humble opinion.

The rear pulley is hard to get a socket on to check for tightness but is easily done in 5 seconds... if you feel the top of the head of the fastener and then move finger towards axle centre there is a little machined relief... the head is almost flush with this relief... and bolt unwinding would be felt past relief way before it hits swingarm.

So every now and then run finger over the 5 heads. When washed for example?

Sorry to go on a bit but you are right... those particular bolts are in the killer fastener area!!!

Glad you are ok and no long term damage to bike!!

Mags

2012 Jackpot.

Last edited by Mags; 07-17-2012 at 05:50 PM.
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