Customer Service Is Not Dead - Victory Forums - Victory Motorcycle Forum
 
LinkBack Thread Tools Search this Thread Display Modes
post #1 of 4 (permalink) Old 05-19-2010, 09:47 AM Thread Starter
Junior Member
 
Join Date: Nov 2009
Location: Lorain,OH-Summer Lake Wales,FL-winter
Posts: 16
Default Customer Service Is Not Dead

Hi All: I recently had a very positive experience to prove the above statement. I have some LED turn Signals on my Vegas and contacted Tucker Rocky about them. Phil Mayfield in customer service reaffirmed my faith in mankind and made a believer out of me. A similar experience happened to me with the Power Commander it was handled in the same efficient manner as the turn signals.I would like to hear from other members how problems have been handled for them. Its time to give the people that want your business a pat on the back.Please reply on the forum. Thanks Jim
scooterboy is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 05-19-2010, 09:57 AM
The Diamond
 
diamondrmp's Avatar
 
Join Date: Aug 2009
Location: N. California via Los Angeles, CA
Posts: 4,001
Garage
Default

Tucker Rocky??? Is that a person, dealership, private cycle shop???
diamondrmp is offline  
post #3 of 4 (permalink) Old 05-19-2010, 10:33 AM Thread Starter
Junior Member
 
Join Date: Nov 2009
Location: Lorain,OH-Summer Lake Wales,FL-winter
Posts: 16
Thumbs up customer service is not dead

Hi Diamond: In response to your question Tucker Rocky is a large distributor of accessories. They service most dealerships and independents and thier catalogs are available online. In my case the LEDs were purchased in FL but I have the bike in OH now hence the contact to customer service. I would like to see a list of vendors who take care of thier customers and not just pay lip service to the concept.
scooterboy is offline  
Sponsored Links
Advertisement
 
post #4 of 4 (permalink) Old 05-19-2010, 11:33 AM
The Diamond
 
diamondrmp's Avatar
 
Join Date: Aug 2009
Location: N. California via Los Angeles, CA
Posts: 4,001
Garage
Default

Gotchya!! There are a lot of great places out there that give great customer service. Just look at my signature for 3 of them.
diamondrmp is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Victory Forums - Victory Motorcycle Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome