Frustrated - Victory Forums - Victory Motorcycle Forum
 1Likes
Reply
 
LinkBack Thread Tools Search this Thread Display Modes
post #1 of 85 (permalink) Old 07-30-2013, 05:42 PM Thread Starter
Member
 
Analyst's Avatar
 
Join Date: May 2013
Posts: 52
Default Frustrated

So I purchased a 2013 Judge. Love the power, the ride, the styling...

At about 800 miles or so, one day the wife and I are riding it to get some dinner and started getting this really loud grindingish noise. I took it in and after the guys recreated the sound, they ripped the tranny apart, but didn't find much wrong. They replaced a bunch of parts and gave it back to me.

The problem was still there. On the way back to the shop the belt started making a strange oooooooooooooo sound. They adjusted the belt and that went away. But now, when I down shift to 1st and let out the clutch relatively slowly, it chatters like crazy.

They adjusted the rear shock to try to help with the grinding with a passenger, but no luck. I've made like 20 trips to the shop with no joy.

I finally (myself) figured out that the noise was coming from the belt hitting the belt guard... I also figured out that the loud clank I was complaining about when shifting (another story) was due to the belt hitting the belt guard when put in gear.

They fixed that by tightening the belt, but now it goes oooooooooooooooooooooooooooooooooooooooooooooooo.

So, I can't ride with a passenger without the belt making racket all the time, can't downshift without some weird chatter. On top of it all, after shifting into second, the tranny always makes kind of a lugging sound in the early part of the gear.

The dealer is actually offering to take it on trade and give me something that at least seems to have been engineered by folks that were awake ) I'd hate to get rid of it, but they also shared that out of the lines they sell, Polaris by far has the most warranty issues. Wish I'd known that from the start...

I'm pretty frustrated. Just thought I'd vent a little and let prospective buyers at least know about my issues. Maybe someone here can brighten my day with a fix...
Analyst is offline  
Sponsored Links
Advertisement
 
post #2 of 85 (permalink) Old 07-30-2013, 05:46 PM
Administrator
 
CrossRoads's Avatar
 
Join Date: Sep 2010
Location: OC, CA
Posts: 5,947
Default

Quote:
Originally Posted by Analyst View Post
So I purchased a 2013 Judge. Love the power, the ride, the styling...

At about 800 miles or so, one day the wife and I are riding it to get some dinner and started getting this really loud grindingish noise. I took it in and after the guys recreated the sound, they ripped the tranny apart, but didn't find much wrong. They replaced a bunch of parts and gave it back to me.

The problem was still there. On the way back to the shop the belt started making a strange oooooooooooooo sound. They adjusted the belt and that went away. But now, when I down shift to 1st and let out the clutch relatively slowly, it chatters like crazy.

They adjusted the rear shock to try to help with the grinding with a passenger, but no luck. I've made like 20 trips to the shop with no joy.

I finally (myself) figured out that the noise was coming from the belt hitting the belt guard... I also figured out that the loud clank I was complaining about when shifting (another story) was due to the belt hitting the belt guard when put in gear.

They fixed that by tightening the belt, but now it goes oooooooooooooooooooooooooooooooooooooooooooooooo.

So, I can't ride with a passenger without the belt making racket all the time, can't downshift without some weird chatter. On top of it all, after shifting into second, the tranny always makes kind of a lugging sound in the early part of the gear.

The dealer is actually offering to take it on trade and give me something that at least seems to have been engineered by folks that were awake ) I'd hate to get rid of it, but they also shared that out of the lines they sell, Polaris by far has the most warranty issues. Wish I'd known that from the start...

I'm pretty frustrated. Just thought I'd vent a little and let prospective buyers at least know about my issues. Maybe someone here can brighten my day with a fix...
Ouch, sorry to hear about your experience.

Have you or the dealer tried removing the cover and perhaps grinding the part where the belt hits? This was a common fix for Vic cruisers after being lowered, or when loaded with rider and passenger. Try taking the cover off, inspect where the belt rubs, and see if that can be ground off to provide the needed clearance.

There's always a slightly higher risk of these things happening on first year models, but hoping you can find an easy fix, and get back to riding with a full smile.

Please add your bike's year and model to your signature. Here's why.
------------------------------------------------------------------------------
Riding: 2011 Cross Roads & 2016 Springfield
------------------------------------------------------------------------------
---------------------------------------
Blest with victory and peace, may the heav'n rescued land
Praise the Power that hath made and preserved us a nation.
Then conquer we must, when our cause it is just,
And this be our motto: "In God is our trust."
And the star-spangled banner in triumph shall wave
O'er the land of the free and the home of the brave!
CrossRoads is offline  
post #3 of 85 (permalink) Old 07-30-2013, 05:57 PM Thread Starter
Member
 
Analyst's Avatar
 
Join Date: May 2013
Posts: 52
Default

I'll certainly ask the guys if they can take a look and get out the grinder. But that begs more questions.

How well did they check belt tolerances under different loads?
How could that get past engineers? (props on the avatar!)
If something that simple could get missed, what else can there be?

I manage storage area networks for a living and missing something that simple could cost me my job.

I tear into it myself, but I didn't buy this bike as a project. Having these types of issues at 1200 miles is pretty scary to me. I could have spent a lot less on a project bike and gotten my hands dirty

I just want something nice to ride back and forth to work and dinner with the wife.
Analyst is offline  
Sponsored Links
Advertisement
 
post #4 of 85 (permalink) Old 07-30-2013, 06:50 PM
GCM
Member
 
Join Date: Jul 2013
Location: Ct
Posts: 75
Default

Wow that really sucks. I specifically switched from looking at HDs to Victorys because of Victory's presumed higher quality and superior engineering.

I only have 500 miles on my Hammer and so far no issues. Taking it in for the initial maintenance at the end of the week. I too just want a reliable ride and definitely not any type of project...

What are they offering you as a trade?
GCM is offline  
post #5 of 85 (permalink) Old 07-30-2013, 07:02 PM Thread Starter
Member
 
Analyst's Avatar
 
Join Date: May 2013
Posts: 52
Default

I can get anything in the shop, they're just offering a really good trade in...

I'll probably pick up a Honda State Line. I'll miss the power and styling for sure... But I've ridden Honda for years. It'll be quiet, dependable and shift right.

I think your presumption was correct, Victory is higher quality. And you'll probably be one of the lucky ones that get a solid bike.

I just think quality control isn't a strong point for Victory... I have the unlucky combo of getting a lemon and not wanting to turn wrenches to get my ride right.

Sad irony: I just got my 'Victory Owner' pin in the mail.

I'm going to sit in the corner and cut myself now hahahahahahaha..
Analyst is offline  
post #6 of 85 (permalink) Old 07-30-2013, 07:11 PM
Lifetime Premium
 
Tarzan's Avatar
 
Join Date: Apr 2009
Location: Chandler,Az.
Posts: 977
Default

Polaris has more warranty issues than any other line they sell?
Really...first Ive heard that.All manufacturers have a few issues, I know Polaris isn't immune. But I would be surprised if they have a higher rate of defects than most.

I hope you get your bike fixed, or replaced if that is your goal. Nobody needs the headache, especially with a brand new purchase.

'14 Ness XC
Tarzan is offline  
post #7 of 85 (permalink) Old 07-30-2013, 07:20 PM Thread Starter
Member
 
Analyst's Avatar
 
Join Date: May 2013
Posts: 52
Default

I can't verify that information, but I had a long heart to heart with the head of the service dept and I asked the question point blank. When asked out of the lines they sold (Polaris, Suzuki, Kawasaki and Honda), adjusting for volume, which line had the most warranty events, he said 'by far Polaris'.

Again, this is not a double blind study. Hell, this is the internet, I could be a Harley troll lying my ass off. I'm not of course... I'm a heartbroken Victory Judge owner that wishes someone would say something like "IT'S THE BELT, THERE WAS A BAD RUN!" or something like that lol.
Analyst is offline  
post #8 of 85 (permalink) Old 07-30-2013, 07:39 PM
Lifetime Premium
 
half_crazy's Avatar
 
Join Date: Sep 2011
Location: Southern Maryland
Posts: 4,836
Default

Evidently, the guys working on it cannot diagnose the issue. If it were me, I'd take it to someone who can.

They can't fix it on Friday... so you take it back on Monday thinking they can fix it 'this time'? What, did they learn to be motorcycle technicians over the freakin' weekend?

How many chances do they get?

I wonder if they had "grindingish noise" classes at the Victory Factory Technician Training Facility that some of you think actually exists?

2006 Victory Kingpin
Lloydz 116" Stroker/Big Bore, .495 Cams, Torque Tubes Airbox,
RPW Thor Pipe, Lloydz ECU Flash, PC-III, PTS (-2), Rivera
Primo Clutch Spring, 31 Tooth Pulley w/Buell Belt.
half_crazy is offline  
post #9 of 85 (permalink) Old 07-30-2013, 07:53 PM Thread Starter
Member
 
Analyst's Avatar
 
Join Date: May 2013
Posts: 52
Default

Unfortunately I don't have the option of moving from dealer to dealer figure out why the bike whines when adjusted to factory specs or why I can't ride a passenger without the belt going spastic and banging away at the rest of the bike.

If I was still in California that would be a great option. Plus the Polaris rep said that grindingish noises were not a warranty issue. It may end up being a safety issue, but not a warranty issue.

So at the end of the day, when the techs get sick of seeing me, they'll just toe the Polaris line and say, "chattering transmissions and smacking belts aren't a warranty issue". Even if I liked working on bikes, I know I'm not qualified to do so.
Analyst is offline  
post #10 of 85 (permalink) Old 07-31-2013, 04:05 PM
Senior Member
 
robvision's Avatar
 
Join Date: Sep 2011
Location: Halifax, NS
Posts: 608
Garage
Default

I have posted belt tension issues many times. If they tighten the belt cold it will get tighter and tighter as the bike gets hot. An over tight belt will damage the output shaft on the tranny. These belts are loose when cold and get snug when the aluminium parts expand with heat.

If I let the clutch out slowly on a down shift on my bike it at times will chatter also. This is because these trannys have a large amount of gear back lash or play, slop what ever you want to call it.

This is not an issue because I blip the throttle on a down shift matching the rpm to the current gear. This makes a quiet shift.

A lot of the gear noises are because victory uses a coarse gear set. By that I mean big teeth on the gears. Big teeth are tough but cause the drive line to have a lot of back lash. By using more teeth the individual teeth would be smaller and this type of gear setup causes tranny whine.

Now for the tough question........ Two up ..... How much weight is on the bike. As you add weight the angle of the swing arm changes.... Is this what is causing the belt to hit the belt guard?


Rob
2010 V Star 650 Custom (Wife's)
2013 XCT 2013 Suzuki KQ750 AXI Power Steerring
Victory Sport Touring Flag Ship
Lloydz Idle Air Valve
Lloydz PTW
60,000 km
Rear Rack
Passenger Grab Handles
Modified Heel Shifter
HID Low
Oil Temp Gauge
Ride-On TPS
Modified Stock Pipes by Thrush
K&N air filter
G-man Bully FI Controller
Heat Troller
LED Driving lights
PCV with AutoTune
robvision is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Victory Forums - Victory Motorcycle Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome