Polaristar sucks - Victory Forums - Victory Motorcycle Forum
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post #1 of 29 (permalink) Old 09-17-2013, 08:30 PM Thread Starter
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Default Polaristar sucks

Just off the phone with them, the denied warranty on my tank. Stating rust paint bodywork is not covered.

I might be repainting my pins tank unless a miracle happens.

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post #2 of 29 (permalink) Old 09-18-2013, 02:01 AM
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What a joke. Rusting tank on an 09 bike?

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post #3 of 29 (permalink) Old 09-18-2013, 04:28 AM
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Warranty Coverage And Exclusions:
Limitations OfWarranties And Remedies
The warranty excludes any failures that are not caused by a defect in material or workmanship. This warranty does not cover accidental damage,
normal wear and tear, abuse or improper handling. This warranty also does not cover any VICTORY Motorcycle that has been altered
structurally, modified, neglected, improperly maintained, used for racing, or used for purposes other than for which it was manufactured, or for
any damages which occur during trailer transit or as a result of unauthorized service or the use of unauthorized parts. In addition, this warranty
does not cover physical damage to paint or finish, stress cracks, tearing or puncturing of upholstery material, corrosion, or defects in parts,
components or VICTORY Motorcycle due to fire, explosions or any other cause beyond VICTORY Motorcycle Division, Polaris Sales Inc.
control.
This warranty does not cover the use of unauthorized lubricants, chemicals, or fuels that are not compatible with the VICTORY Motorcycle.
The exclusive remedy for breach of this warranty shall be, at VICTORY Motorcycle Division, Polaris Sales Inc. exclusive option, repair or
replacement of any defective materials, or components or products. THE REMEDIES SET FORTH IN THIS WARRANTY ARE THE ONLY
REMEDIES AVAILABLE TO ANY PERSON FOR BREACH OF THIS WARRANTY. VICTORY MOTORCYCLES DIVISION OF
POLARIS SALES INC. SHALL HAVE NO LIABILITY TO ANY PERSON FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES OF ANY DESCRIPTION,WHETHER ARISING OUT OF EXPRESS OR IMPLIED WARRANTY OR ANY OTHER
CONTRACT, NEGLIGENCE, OR OTHER TORT OR OTHERWISE. Some states do not permit the exclusion or limitation of incidental or
consequential damages or implied warranties, so the above limitations or exclusions may not apply to you if inconsistent with controlling state

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post #4 of 29 (permalink) Old 09-18-2013, 04:30 AM
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post #5 of 29 (permalink) Old 09-18-2013, 08:20 AM
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I'm real sorry for your troubles. What I don't get is why they suck for not fixing what they never claimed they would. In fact, specifically said that would not cover it. When I read my extended warranty, I was glad it was free. I sure didn't want to pay extra.

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post #6 of 29 (permalink) Old 09-18-2013, 08:53 AM Thread Starter
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Well considering this is obviously an issue from the factory, why should I pay for it.

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post #7 of 29 (permalink) Old 09-18-2013, 02:22 PM
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If there is no visible damage to the paint , yet it is bubbling from underneath , such as poor surface prep from the factory, and "Polaristar" does not cover it.... They Suck! PERIOD.

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post #8 of 29 (permalink) Old 09-18-2013, 02:53 PM
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I agree. Bubbling from underneath with no stone chip or anything should be covered.

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post #9 of 29 (permalink) Old 09-18-2013, 05:30 PM Thread Starter
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Ty, at least on not the only that thinks this. Waiting on ma vic to get back to me on this issue.

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post #10 of 29 (permalink) Old 09-18-2013, 06:01 PM
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I suppose I missed something. I didn't realize the paint was bubbling and rust from underneath. That does suck and seems it would have to be a factory issue. I hope the best for you.

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