Join Date: Aug 2012
Location: Side of a mountain in New Hampshire
Turns out they do know where I live
So it's a year and a couple weeks since I picked up the red bike. I got the recall notice in the mail yesterday. The luggage rack/ backrest one. Been out for months and reported on this site as well as being online on the gummint recall site.
Not my issue, no have the lock and ride gear in question.
Anyway, as I looked at the envelope it dawned on me, this is the onliest correspondence Spirit Lake has bothered postage on and that because fed regs demand it.
I got a few Harley mugs with my name and the date and bike I bought engraved on them, courtesy Milwaukee. A faux bronze plaque or two as well sent after I bought other Harleys. I got a tent and some directors chairs from Chevy when I bought the Queen's Avalanche, trips to events for Lincoln owners only when we bought TC's. Indian sent me a doodad every month (two months actually before they tanked) one was a p-pad and I forget what else. Ford sent me emergency kits for my trucks and on it goes. I didn't ask for or expect wampum for being the customer. Had there been a way I could have snipped cash off the deal and they keep their trinkets I would have. But their aftersale policy to offer kitch gratis is OK and that ongoing personal touch after the deal is done does plant the seed for future deals (or they wouldn't bother). Hell, all of them that had mailed me stuff also used my address to mail me come ons for oil changes and tires and storage and so forth so they had a vested interest in meeting me at the mailbox.
I guess Polaris takes a different perspective. A year has passed and my relationship with Victory is a recall notice. I do not recollect ever receiving any acknowledgement from Polaris when I bought wheelers either.
Oh well. Guess I'll cross the CEO off my Xmas card list.
Cross Country Tour.
We can't help it
We just keep moving
It's been that way since long ago
Since the stone age chasing the great herds
We mostly go where we have to go
That was written by James McMurtry