When I was trying to purchase a working Victory Blue Tooth Dongle at my local dealer... (With no luck)
I mentioned that while on this forum I was told that Victory was replacing rear pulleys on bikes that had the belt noise issue......
The parts guy says yes that is true and we keep the new rear pulley in stock. Just go over to service and tell them you have one of the bikes that has the issue...
So the service guy says we don't change the pulley until we try some things to stop the noise.
And if we can't stop the noise you have to come back and we have to see IF mother Vic will warranty the pulley change.
I say things like what.... Because I have tried tight loose - nothing seems to stop the noise....
He says we have had some luck buy running the belt off to the side of the pulley............
I say ,,,, you deliberately run the belt against the side of the pulley to see if the noise will go away even though you know there is an issue with the pulleys???? Not on my bike..
He says you will be back the noise will get to you..
So to save money there is a chance that driving the belt to one side or the other by running the back wheel out of alignment will stop the noise and that way they don't have to install the new pulley....
And this they say is from mother victory!!M!!
To me this says it may stop the noise and the owner can deal with the premature belt and pulley wear later down the road.
I just don't get this ....
They don't understand how far a happy bike owner will go to help Victory sell bikes. They would rather nickel and dime you...
These bikes are way over priced for what you get.
And way under represented.
If you understand happy owner and how powerful that is when it comes to sales then you wouldn't nickel and dime ......
They just don't understand that if they sold these bikes with the understanding that if there is a problem we will fix it fast the first time.
That would have there sales doubled by now. But all I hear is complaints. And not much wonder!!
Victory service SUCKS
WHAT DID FASTFORD say 9 days to replace the IAC Valve !!
2010 V Star 650 Custom (Wife's)
2013 XCT 2013 Suzuki KQ750 AXI Power Steerring
Victory Sport Touring Flag Ship
Lloydz Idle Air Valve
Passenger Grab Handles
Modified Heel Shifter
Oil Temp Gauge
Modified Stock Pipes by Thrush
K&N air filter
G-man Bully FI Controller
LED Driving lights
PCV with AutoTune