Join Date: Mar 2013
Location: Central Illinois
To make a long story short, I contacted Honda East Toledo using a PM and got a price for 5 quarts of Vic oil to do an oil change. When I needed to pay them for the oil I sent a follow up PM and got no response. Being a bit eager to get things going I went to their web site and used the phone number there to contact them. The person who usually deals with us was off on vacation so I dealt with the person on the phone. They sent me a request for a PayPal payment and since everything looked the same I paid it. When the shipment arrived I had 4 quarts of Vic oil instead of the 5 I expected. I called the dealer and asked for the person we usually deal with. He was back from vacation and looked things up for me. According to him I got exactly what I should have based on the dealer's records. The other person at Honda East had willingly agreed to send me 4 quarts of oil for the price I had been quoted for 5 quarts. I have no recourse through PayPal because the billing just describes my purchase as "goods", not 5 quarts of oil.
If a person's word is not good, why would you deal with him? I live in farm country and have dealt with lots of folks based on nothing more than a verbal agreement for thousands of dollars worth of value. Around here your word is worth something but apparently it is not so at Honda East. Be warned and do not trust them at all.
End of rant.
Present ride - 2013 Victory Vision, black, ATW at +3, Lloydz air filter and adjustable intake, PC5, 30,xxx miles