I often read about a bad experience or bad service one of our members had with a dealer. I also sometimes read about a good experience that someone has had with their dealer BUT seldom does anyone mention the dealers name or location. I understand that sometimes it ISNT the DEALER but THE RIDER that is just a pain in the BUTT. So why don't we have a " Wall Of Shame Sticky " so that those with GOOD or BAD experiences can post their story? If you want to post there you would have to give us your story with the dealers name and location. It would seem to me that if we have repeat GOOD dealers popping up it would be nice for us to know, also if we have repeat BAD dealers popping up it would also be GREAT to know. And if we have repeat members popping up them we would know that there is just no pleasing them. As hard as it is to find a Local Victory Dealer and as much as it cost to have things done I sure would like to know that my money is well spent or maybe I should take a little longer ride past the closet one to get to the better one. Just a thought
Big Boys Toys, Ogden Utah went over and above the call of duty to save me 2K on a fuel tank and new fuel pump that they replaced under warranty on a bike almost 5 years old. They even towed to their shop free. Great service and personnel.
I posted this story earlier about Werner Cycle Works (WCW) in Omaha. Great shop with good people who take care of their customers. If you are traveling down I-80 through eastern Nebraska and need something for your Vic this is the place to stop.
Earlier thread I posted about their outstanding service: