I had my fork oil done at a different dealer several miles NE of where you went (thanks for the report out, by the way!). They mentioned they were seeing a number of bikes where the inner bushing/plunger was distorted from excess compression, typically from being tied down under too much pressure for transport, causing it to stick in its travel.
2006 Vingpin, Inverted forks, Progressive rear shock, Stage 1 slip-on kit, S+S intake, grips and pegs, tach and rack, corbin saddle, night dragons. KMC reflashed/retuned to 100HP/104 TQ, good'nuff.
2014 BMW 650i Xdrive
2005 Grand Cherokee Ltd 5.7L Hemi, Konis, SRT swaybars, BB
1986 Porsche 928S, slightly enhanced.