Another Bad Experience at the Dealer
A couple of weeks ago I went to the local Victory dealer (NOT Polaris of Gainesville) to get the first set of new tires put on the XC before taking a trip up to the mountains of TN. I wanted to get Metzlers but nobody had them in stock. The local guys had the OEM Elite IIIs in stock and at the best price in town. The job was done in short order and everything looked good.
On the way home the belt started making all kinds of noise. When I checked it out I found that the tire guy totally screwed up the alignment. ¼” of clean fresh threads were showing on the pulley side adjuster. I fixed it that night and got the noise level back to about where it was before they messed it up (maybe a little better?).
Maybe I’m wrong, but I thought you could change the rear tire on the X-bikes without fooling with the tension/alignment?
A couple of days later I was on I-295 heading out of town on vacation and had to dodge some debris kicked up by the car in front of me. I was doing right at 85MPH when I made the quick adjustment. When I did, the bike went into oscillation. Scared the crap out of me. I immediately slowed way down and brought everything under control. Not that it was hard to control, just that I have never had a bike do that before.
I checked my load… pack was secure, bags were closed, everything felt smooth. I weaved around a bit feeling for anything weird, wiggled the bars a few times… nothing. I slowly increasing speed weaving a bit in my lane and wiggling the bars every so often feeling for anything until around 70MPH the bike did it again. I found that at 70MPH I could easily get the bike to oscillate, but not nearly as bad as it did at 85MPH. I kept it slow until the next exit and got off the interstate. I stopped in the first parking lot and checked the bike out. The only thing I found was that the tire pressure was 48 front and 50 rear. OK… I adjusted it to the recommended pressure and got back on the road. The oscillation was still there, not nearly as bad at 70MPH as before, but still unsettling at 85MPH. I stopped again but couldn’t find anything wrong with the bike. I finished the trip without incident (checked it a few times along the way), and enjoyed every mile of the 1,300 miles to Deals Gap and back.
Last night I had a few extra minutes and decided I would check the bike out again. No bolts were loose, put the bike on the jack and didn’t find any extra play in the front, but did find a little gap between the right fork and the wheel spacer (pinch side). When I tried to loosen the pinch bolts I had to put the bike back on the ground to keep from leveraging it off the jack. Both pinch bolts were WAY over torqued. Then I had to use a breaker bar and my foot to break the axle loose (ting). And then after the axle was loose it did not want to turn smoothly. I found aluminum shavings in the threaded fork leg, and then found the first two or three threads of the axle bolt were damaged, like it had been dropped. The threads in the fork are still there, but definitely damaged. The axle bolt does not turn smoothly even without the wheel in place. There is no way to get an accurate torque on the axle with the damaged threads.
So, damn. My first tire change on the Victory and the dealer screwed it up big time. They did fine on the other bike just a few weeks ago. What the heck happened?
Needless to say I will be paying them a visit this afternoon (if it’s not raining). They probably won’t own up to it, but there is always the chance they will make it right. I have to give them the opportunity.
2013 Cross Country Tour: Custom paint, stage 1 exhaust, Lloydz Hi-Flow air filter, cams (HOH-VM1-DR), timing gear (HOH-PTS), Power Commander V, Auto Tune module, Gustafson flip shield, OEM passenger backrest with Cycle Ops luggage rack, Vic HID, heel shifter, Rockford amp, Infinity speakers all around.
2011 Cross Country: Burnt and Traded