online purchaser's beware of Victoryonly.com - Victory Forums - Victory Motorcycle Forum
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post #1 of 35 (permalink) Old 10-10-2014, 12:27 AM Thread Starter
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Default online purchaser's beware of Victoryonly.com

Hello fellow victory owners. I am proud owner of a 2008 Hammer. I recently attempted to purchased a $50 cam cover from victoryonly.Com. I contacted Jason from the company who assisted me in the proccess. I paid for the the item but never received it. Through several back and forth email conversation with Jason and Victoryonly.com the issue was never resolved and was basically told by Jason that he would allow me to take 50 percent off my next purchase. Never the less I ended up cutting my loses with Victoryonly.com. Just wanted to give everyone a heads up. I never had any issues with large companies like Arlen Ness or Polaris. I would recommend making every attempt to stay with bigger companies. The bigger companies are willing to ensure you get your product.
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post #2 of 35 (permalink) Old 10-10-2014, 01:11 AM
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Its not only big companies nupe.
I have been well treated by Witcghdoctors, Kewl Metal, the Vic Shop, Digital Guard Dawg, Honda East Toledo and my local dealer. An issue with a particular small company is no reason to condemn them all.

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post #3 of 35 (permalink) Old 10-10-2014, 05:47 AM
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If it happen like you said, I'd do what ever I could to get my money back. Even 20 bucks, things aren't like they used to be. Seems like nowadays everyone needs to be aware that we could get screwed at any time...

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post #4 of 35 (permalink) Old 10-10-2014, 06:29 AM
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Quote:
Originally Posted by Weeds View Post
If it happen like you said, I'd do what ever I could to get my money back. Even 20 bucks, things aren't like they used to be. Seems like nowadays everyone needs to be aware that we could get screwed at any time...
Paypal and credit cards both have processes to deal with such incidents. No joy with the vendor equals a call to the payment middleman and then to the BBB...




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post #5 of 35 (permalink) Old 10-10-2014, 07:02 AM
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Customers with a legitimate concerns shouldn't be passed around, Businesses that do these things are just trying to ware us down to where we just let it go. We've all gotten jiped sometime in life, If your ok with the deal Nupe cool.. but that would be unaccepitable to me....

2013 XCT, Red,
Tri Ovals, S1 Package, Accel 8.8 Wires,Yellow.
Wheel @ +4, Kuryakyn Shift/Brake Pegs, o2s Disabled.
Utopia Backrest. KewlMetal Heal Shifter with Kuryakyn pegs ..
Lubrication Provided By Amsoil..

Even duct tape can't fix stupid....but it will muffle the sound
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post #6 of 35 (permalink) Old 10-10-2014, 07:39 AM
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By not getting your money back, you've effectively told them it's OK to do that.



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post #7 of 35 (permalink) Old 10-10-2014, 09:02 AM
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Quote:
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Paypal and credit cards both have processes to deal with such incidents. No joy with the vendor equals a call to the payment middleman and then to the BBB...
I agree with SB ... Wait , what did I just say ? Paypal is the only way I buy stuff online , you don't take Paypal , I cant buy anything from you . ONE EXCEPTION: Lloyds . You have an issue , you get your money BACK . Personally , I have been treated very well by Victoryonly , and have bought from them many times . I believe the OP may have an issue with them but there has to be more to the story . Maybe .

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post #8 of 35 (permalink) Old 10-10-2014, 09:08 AM Thread Starter
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The worst part about it was I went back and forth with victoryonly via email (20 plus mails later) for a $50 discontinued product. You think they would want to keep your business and send me another item without hassle. It is true that some company are the same way however the good companies are willing to "make it right". That's what separates the good one from the bad.
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post #9 of 35 (permalink) Old 10-10-2014, 09:12 AM
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Quote:
Originally Posted by nupe1945 View Post
The worst part about it was I went back and forth with victoryonly via email (20 plus mails later) for a $50 discontinued product. You think they would want to keep your business and send me another item without hassle. It is true that some company are the same way however the good companies are willing to "make it right". That's what separates the good one from the bad.
I don't understand , if they couldn't supply the item , why didn't they just refund your money or at least a $50.00 credit to put towards something else .... That's the way it works .

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post #10 of 35 (permalink) Old 10-10-2014, 09:15 AM
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Nupe , did you join here just to vent this frustration ? Just asking . Most guys introduce themselves in their first post , before they start bashing on folks .... Just saying . By the way , Welcome to the Forum ...

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