New Member Having Trouble Buying & Shipping A Vision
I've been wanting a Vision for quite some time. I had no luck with local dealers, so I bought a bike online from Mies Outland in Watkins, MN. On March 28, I bought a 2008 Vision Premium with 28K miles, new tires, stage 1 exhaust. I paid $7200 and the deal was to include shipping to my residence in PA. The dealership set up the shipping, since it was included with the deal. I had no idea who they were going to use until the shipping contract was emailed to me. That's when I realized they were using Haul Bikes. I'm finding that Haul Bikes is a terrible company to deal with. There is very little communication, the communication that does take place is vague and noncommittal. The dealer said I would have the bike by the end of April, it is almost the middle of May and I still don't have the bike. No idea where the bike actually is or if/when it will ever arrive. I'm finding nothing but bad reviews about Haul Bikes online. I've contacted the dealership and they say that there is nothing they will do to help. My contact at Haul Bikes has her auto reply set to say she won't be available until the middle of June. I'm not sure where to go from here, or if there is any legal action I can take. I filed a claim with the BBB, but no results. Any suggestions will be appreciated if anyone has had similar problems, please let me know what you did to resolve them.