I doubt there is anything they can hide from you that you can get answered here. Service on these bikes consist of the 1K if you want (I changed my own oil then had them do the rest, found a couple things wrong so worth it) and from there its oil changes at 5K which is about 30 min taking your sweet time. To me, and other XCT owners can chime in on this, is deciding what you want out of the power plant in terms of sound and performance. Going back to what I said earlier, you can go with Vic gear (stage 1 exhaust, flash, performance filter) which meets EPA requirements but is not bad over stock, has nice pep and is quiet yet got a nice bark when you hit it. Or, you can get a performance game plan together here and add your own. Either way, you got a bike that will grow with you for pennys on the dollar in terms of HP and Torque improvements on down the road. I think the XCT is almost turn keep buy and ride. ALLOUT has always been a good shop for me although they can be a little rough around the edges at times their service is always solid. When is your appt for the ride? May try to get down there.. My neighbor just sold his CanAm but it was a cool ride.. It will make your new Vic a good stablemate... lol...
2011 White Vision - Nuvi 550, Lowers, Lloydz 2nd filter, Vic perf filter, CB/Icom, 96 Brake LED's, Clear Signal lens/Switchbacks, VIC Hwy Pegs, Stebel Horn, 7Jurock 15" Shield, PCV, Lloyd ATS and Variable intake, Ness honkers
2004 V92 TC - S1 flash, level 1 slip-on, Ness big sucker K&N, ISO Grips, 4x1.5 Highway Hawg Risers, extra chrome (never too much), JM 2k CB 4' antena, Mustang seat, HD Front TS & Lowers, OD Pulley
Retired Navy SCPO