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post #1 of 7 (permalink) Old 05-09-2014, 12:40 PM Thread Starter
Fulltilt1's Avatar
Join Date: May 2014
Location: Fort Worth, TX
Posts: 70
Default New Victory Owner

Just bought my first Victory. I got a 2014 Victory Cross Country. 3 days later there is a major re-call, not the auspicious greeting I expected.
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post #2 of 7 (permalink) Old 05-09-2014, 12:47 PM
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Join Date: Nov 2013
Location: Hanover, VA
Posts: 776

Read on- it's very limited in scope, and it appears that the solution is out there. I'm not impressed with the relations part of it thus far towards my affected brothers and sisters, but I'm not sure they are done with the announcements yet, either.

2014 Judge(Havasu Red) PC-V - ATS(+4) - RPW Boom Sticks - HOHVM1-DR cams - Torque Tubes (dyno sheet) 1/4 turn throttle - OPT7 LED headlight kit - OEM bags, backrest, and W/S
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post #3 of 7 (permalink) Old 05-09-2014, 12:58 PM
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Location: Peoples Republic of Massachusetts
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Welcome , hopefully your machine is not affected ...

2014 Cross Country
2014 XC , Lloyds A/F , Timing Wheel +4 , PCV , Miller Mufflers , 1/4 Turn Throttle Ring , Dyno Tuned by KMC Powersports 98HP 113 TQ
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post #4 of 7 (permalink) Old 05-11-2014, 09:06 AM Thread Starter
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Join Date: May 2014
Location: Fort Worth, TX
Posts: 70

First I am one of the motorcycles affected...
What bothers me about this is...
1. I had to find out about this re-call here on this board, not from my dealer or Victory/Polaris. I had to call and verify I was affected.
2. After the re-call came out I talked to my Service manager about my my 500mi service and a ride (450 mi) I was going on and nothing was said about the re-call.
3. Upon notifying my dealer about my being affected per my call to Victory/Polaris. I was subsequentially blown off 3 separate attempts (different days and times) with the "we'll have someone call you back" and was never recontacted.
So yes this wasn't what I was expecting when I bought into the dealership new bike hype
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post #5 of 7 (permalink) Old 05-11-2014, 09:37 AM
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Join Date: May 2012
Location: East Texas
Posts: 784

Welcome to Victory dealers. Many here say there are good ones around the country. In the DFW area, none have sounded inspiring over the phone, and a couple have been scratched off the list entirely.
Nice bike, great rider, poor dealerships and worse mother ship has been my experience. I was hoping things just started shaky, but they seem to be staying that way.
Hopefully you'll get it checked/fixed and won't need the dealer any longer. I still use the one I bought from for a tire shop because they have better rates than most. Still watch them like a hawk and make no bones that I am.

Good Luck

Some people go their whole life wondering if they made a difference, Marines don't have that problem.~ Ronald Reagan

2012 XCT, AFR+ Gen 4, Lloydz air filter. I don't equate noise with power.
I ride with the Force.
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post #6 of 7 (permalink) Old 05-11-2014, 09:46 AM
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Join Date: Jul 2013
Location: Nebraska, U.S.A.
Posts: 537

Congrats and on your purchase and sorry about the recalls impact on burning up the miles on your wonderful machine. As for dealers, I feel very good about the local dealerships available to me in this area. Like others have said, it seems to be hit and miss about the dealerships and their level of customer service around the country. Good luck in getting your ride fixed and back up to speed. I'm hopeful that you will love your XC as much as I enjoy riding mine. Ride Safe!

2013 Victory Cross Country

Victory Motorcycle Club Treasurer

River Cities Victory Riders (RCVR)
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post #7 of 7 (permalink) Old 05-11-2014, 09:59 AM
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Join Date: May 2014
Location: Conroe tx
Posts: 7
Default New bike

Same thing happened to me. My dealer got with victory and they replaced my bike with a new one.
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