Join Date: Oct 2011
Location: Kingman Arizona
Desert Thunder Victory Kingman
Desert Thunder Victory is a new dealership in Kingman. They offically opened in early November. I have yet to be to a dealership that didn't treat you like a king when you were shopping. So, I wanted to wait until I had a few interactions with them after I bought my Victory to rate them.
I did buy the extended warrenty, so that does figure into how they treated me, price wise. My 500 mile service was done in a day, at no charge. I had a few things that I wanted them to check out ( a chirp on acceleration, the XM radio going out and the gas gauge reading empty for up to 20 mins after first starting the bike.) They had the bike for 2 days and checked it over for free.
Everytime I visit the dealer, they continue to treat me like a king. I stopped by today, 2 months from purchase, they remembered my name and everyone came by to ask me how I liked the bike, where I ride it and if there is anything they can do to make me happy. Wow!
Long story short is, very happy with how I am treated, how well they stand behind the Victory and the quality of the folks working there.