Stopped by the factory in Spirit Lake to see where my baby was born. Got turned away. Apparently they don't do tours. They didn't explain it at the time but apparently they think that someone wants to steal secrets on stuff they're working on. They don't have to show sensitive stuff. All I wanted to see was the Vision line and see how it was made. I'm an aircraft mecanic by trade and just wanted to see it. I was on a busness trip and rode my bike quite a way out of the way to get there. I don't have the opportunity to go near there very often so special events at the factory don't work for me. Spent over $25,000 on my 2012 Vision and accessories. Dissappointed to find that they are not customer friendly at the factory. If you get the urge to go out of your way to see the factory, don't bother. You'll probably get turned away too even though we are the people that keep them in busness.