After reading several reviews about Hackers (lack of) customer service, I kept looking at other exhausts but kept gravitsating back towards the Hackers because I am really drawn to their Zoomies. I purchased my 2014 Vegas about 5 weeks ago and decided I was ready to purchase an exhaust system. I called Hacker Monday to ask some specific questions about their exhaust. the phone was immediately answered and I spoke with Sherry (sp) for about 10 minutes. She was able to answer all of my questions. I called back Wednesday about 1:30 in the afternoon and ordered my exhaust and AMS. Sherry said both items were in stock. Within 30 minutes I had the invoice including tracking number sent to my email. I live in San Jose, about 30 minutes from hacker's mailing address. The tracking number shows my exhaust will be delivered today by UPS. At this point I have nothing but good things to say about Hacker. They are true to their word and I will have my exhaust in hand the day after I placed my order. I plan on installing both items tonight so I will post an update soon and include pictures.