hello all, i just want to post some things i have learned at this late date, maybe it'll help someone else. my bike is a 2002 v92c deluxe and i was never very happy with the ride. it was usable but always seemed harsh. anyway on my last service among the things that got done were a fork oil change and rear spring tension change. easiest was the rear spring, i simply backed it off 1/2 turn. next was fork oil change, the manual says to use 7/10 wt oil and i used repsol straight 7wt.. it is unbelievable how much the ride quality has improved without any (to me) noticible degrade in handling. even my wife commented on her first ride after the service and within about 10 mi. how much better it was. i don't know if this will help anyone else but i would say that if your bike is riding hard/harsh don't be afraid to change things up because this frame is capable of one of the finest rides you'll ever experience.