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Discussion Starter #1
I have a 2015. XC with just under 2000km put onto it in the first three weeks I've had it.

Today I was listening to Van Halen via th iPad connection and when I was trying to change albums via the handlebar controls something went wrong.

Now the volume lowering button (bottom left) will not lower the volume and instead behaves as a clone of the lower middle button.

In the end I had to disconnect the iPod and leave stereo in an unconnected aux setting to get it to quiet down.

Is this a common issue?

Could I have pushed a wrong button somehow?

How do I gain control of my volume settings again?
 

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Discussion Starter #5 (Edited)
Fixed under warranty

The dealer swapped all three switches in one go.

We opened the switch casing of the faulty unit and saw that whole bank of six switches (three rocker switches) is imbedded in a single piece of rubber with the circuit board on the back being part of a single unit.

The point is, there is no way for water to get in, and the issue was most surely not caused by having washed the bike.

The switches seem very well engineered as far as weatherproofing goes, and I simply was unlucky enough to have gotten a bad one.
 

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The dealer swapped all three switches in one go.

We opened the switch casing of the faulty unit and saw that whole bank of six switches (three rocker switches) is imbedded in a single piece of rubber with the circuit board on the back being part of a single unit.

The point is, there is no way for water to get in, and the issue was most surely not caused by having washed the bike.

The switches seem very well engineered as far as weatherproofing goes, and I simply was unlucky enough to have gotten a bad one.
No, you "didn't happen to get a bad one".
The switches they use are CRAP. I have had issues with my cruise and volume controls EVERY SINGLE TIME I have washed the bike or happened to ride in the rain. Now with a recent washing the volume control on my bike just refuses to function correctly AT ALL. It just constantly changes the station of the radio, or worse, but it WILL NOT control volume of the stereo in either direction. I too took the switch apart and looked it over and cannot figure out how or why but the fact is these are NOT the first instances I have heard of these issues with the stereo switches.
http://www.victoryforums.com/34-victory-cross-country-cross-roads/12982-audio-cruise-control-switches.html
http://www.victoryforums.com/34-victory-cross-country-cross-roads/73617-wet-cruise-control-problems.html
Very very cheap parts. But what can you expect, they don't want to sell you quality, they want to sell cheap parts in high enough volumes so they can claim "it's not our fault, you just happened to get a bad one". I will be fixing this issue, but it wont be with the same OVER PRICED GARBAGE PARTS they push on people. Crappy bag latches, crappy stereo switches, belt drive system that sings for most people, rear shocks that fail, and the list goes on and on.
Yeah, great looking bikes, very poorly manufactured and assembled with cheap crap parts and a company that acts like if they hide their head in the sand they will never have to fix the problems they sell. Very sad indeed.
 

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Bikes get washed when it rains, mine does anyway.
Waterless spray detail does my bikes fine.
Vic's are built to a price, like everything, if all parts were absolute high end stuff then we wouldn't be able to afford to buy em.
Real bikes don't have stereos anyway, and if you must, Van Halen don't like being turned down.
Di-electric grease inside all accessible connectors goes a long way to waterproofing the electrics in anything, Victory's in particular.
 

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I have never had an issue in the few months I've owned the bike (bought used and now has 15k miles, 5k of it mine) and I live in Florida and ride in the rain all of the time. Not sure what the deal is. I never have washed my bike with water. I use that Honda Cleaner and Polish spray. I use it on my windshield and everything. The stuff works like a champ. I dunno if you get water in it or if it's a bad part, just saying my bike hasn't had issues. It even sits out in the rain while I'm out and about.
 

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Superdog, are you sure the main problem isn't at the head unit itself?
If it was the head unit, I would doubt that that would cause problems with the cruise control, and I have had issues with both the volume button AND the cruise control. As for not washing the bike, that may be fine for some of you, but I like my bike clean and shiny and I don't spray high pressure water at ANY of the electrics and yet this issue has occurred when I have ridden in the rain OR washed it. I even got into the habit of bringing plastic bags that I held in place over both sets of switches with rubber bands while I washed it, which prevented the problem (and IS the reason I know for SURE it is a switch issue) but unfortunately it only works for washing, not for when you happen to get caught in a downpour. Just forgot to grab them the last time i washed it, and of course that is the time that it decided to completely fubar the damned radio volume switch.

To those who have not had to deal with the problem, I am glad you have not had this problem and I sincerely hope you guys continue to not have this particular problem, it is annoying as all hell.

Motorbikerx

Yes, I understand being built to a price point, I work in the manufacturing field in a business that produces vehicles that cost anywhere from a 100 g's up to 3/4's of a million dollars. To skimp on electrical switches on something THEY KNOW will get ridden in the rain or washed, is ridiculous. For what they charge for some of the parts for these bikes, they should have splurged and installed solid gold and platinum switches and they would have STILL made money. If companies cheap out on something like this, it will bite them in the ass in the long run.

Just my opinions on the subject, having dealt with and dealing with it. :frown
 

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I think Vic has issues with water on the handlebar controls. Last night I parked my bike and went into a restaurant. It started pouring and stopped before I left. I got on it and started riding. Every time I pulled in the clutch lever, the emergency flashers would come on until I let out the clutch. It did this for awhile. I guess it dried out because it quit doing that. The bike ran like a champ though!

Sent from my SAMSUNG-SM-G870A using Tapatalk
 

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I have a 2015. XC with just under 2000km put onto it in the first three weeks I've had it.

Today I was listening to Van Halen via th iPad connection and when I was trying to change albums via the handlebar controls something went wrong.

Now the volume lowering button (bottom left) will not lower the volume and instead behaves as a clone of the lower middle button.

In the end I had to disconnect the iPod and leave stereo in an unconnected aux setting to get it to quiet down.

Is this a common issue?

Could I have pushed a wrong button somehow?

How do I gain control of my volume settings again?
I found cleaning my ipod connections helped me. this connectors are small and they are NOT meant for outdoors. They WILL get oxidation on them.
 
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